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Support engineer Jobs in Cambridge, MA

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Support engineer • cambridge ma

Last updated: 1 day ago

Help Desk Support Engineer

Gamen GroupBoston, MA, US
Full-time

The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Su... Show more

Support Specialist

BoardBoston, MA
Full-time

At Board, we power financial and operational planning solutions for the world’s best brands.Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability... Show more

Coop - Administrative Support

2200 The Brigham and Women's Hospital, Inc.MA,Boston
Part-time

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts... Show more

IT Desktop Support Engineer (Backfill)

SkySysBoston, MA
Full-time

Position: IT Desktop Support Engineer - Backfill.Job Purpose: The onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobilit... Show more

Regional Support - Project Engineer, Direct Purchasing

Consigli ConstructionBoston, MA, US
Full-time
Quick Apply

Direct Purchase Regional Lead / Director of Strategic Sourcing.The Arch Energy Direct Purchase Regional Support -   Project Engineer (DPRS -PE) will support the Direct Purchase Regio... Show more

Support Staff

MoxiesBoston, MA, US
Full-time +1

At Moxies Boston Seaport, our Server Support team plays a vital role in delivering a polished, high-energy dining experience.This hybrid position makes sure there is seamless service between the ki... Show more

Technical Support Engineer

LinearBBoston, MA, US
Full-time
Quick Apply

Reporting to our Technical Support Lead, as a Technical Support Engineer, you will be responsible for owning the identification, diagnosis, and resolution of complex customer incidents and acting a... Show more

Technical Support Engineer

Indotronix International CorporationBoston, Massachusetts
Full-time

Technical Support Engineer Boston, Massachusetts, United States | Posted: 1/22/2026. Show more

Computer Support Intern

Netrix GlobalBoston, Massachusetts, United States
Full-time

Netrix Global team will work onsite full-time at our K-12 school's client locations.This individual is responsible for working closely with clients and cross functional sup... Show more

Customer Support Engineer

CyberArkNewton, Massachusetts, United States
Remote
Full-time

CyberArk Customer Support Engineers provide front-line technical support for the company’s.They support the entire CyberArk product line of.IT Security and Privileged Access Management solutions, a... Show more

Support Staff

Yvonne'sBoston, MA
Full-time

COJE is a fully integrated design, development, and management company specializing in full-service restaurant and boutique hospitality operations.Please take some time to learn about our concepts ... Show more

Clerical Support

Axelon Services CorporationMalden, MA, US
Full-time +1

Clerical Support Malden, MA 5+ Month Contract PAY: $22.HR W 2 Short Description: Working within the Bureau of Special Education Appeals, the Clerk provides administrative support, including record-... Show more

 • Promoted

Clerical Support

LinQ GlobalMalden, MA, Massachusetts, USA
Full-time

Job Title:</strong> Clerical Support Associate<br data-end="165" data-start="162" /> <strong data-end="178" data-start="165">Location:</... Show more

Tech Support

TradeJobsWorkforce02458 Newton, MA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more

 • Promoted

Family Support Advocate

Jewish Family & Children's Service, Greater BostonWALTHAM, MA, United States
Full-time
Quick Apply

Do you want to make a difference in the lives of first time parents and their children? Join our passionate team at.Healthy Families Central Middlesex.Through home visits, community connections, an... Show more

IT Support Engineer

Code MetalBoston, MA, US
Full-time
Quick Apply

Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon.Our platform accelerates deployment of DSP, RF, ... Show more

Marketing Support Specialist

Brown Brothers HarrimanBoston, MA, United States
Full-time

At BBH, partnership is more than a form of ownershipit's our approach to business and relationships.We know that supporting your professional and personal goals is the best way to help our clients ... Show more

Clerical Support

Axelon Services CorporationMalden, MA
Full-time +1

Working within the Bureau of Special Education Appeals, the Clerk provides administrative support, including record-keeping, filing, and managing forms.Responds to inquiries by retrieving informati... Show more

People also ask
Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction. As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. Responsibilities include: -5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction -Minimum of 3 years of Tier 1 and Tier 2 Support experience -Administrative experience in SQLServer and/or Oracle -Windows system administrative experience -Experience with SharePoint is a plus -Experience with documentation preparation and/or development of training material -Familiarity with several and a willingness to develop skills in the following: -First- and second-tier support for our various products -Troubleshooting IIS and .NET web-based applications -Troubleshooting Apache, Tomcat and Jboss -Troubleshooting database issues in SQL server and/or Oracle -JAVA based web applications experience a plus -Web Service and SOA applications -SAP Business Objects and Qlikview experience a plus -ETL tools (IBM InfoSphere Data Stage and Quality Stage, Kettle/Pentaho Data Integration) experience a plus -GRAILS experience a plus -5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction - Interaction with clients and various internal engineering teams to drive problems to resolution quickly -Diagnose, solve and provide root cause analysis for application errors, data problems, and/or network issues -Manage remote software installations and upgrades -Document procedures for debugging issues, collecting data, getting system access, and other areas as necessary -Ability to deploy and support applications on various platforms and environments -Build and maintain successful client relationships -Deep sense of ownership and commitment -Bachelor’s degree, preferably in computer science -Able to support multiple projects/technologies simultaneously -Self-starter, ability to work well independently, excellent problem-solver, strong analytical, troubleshooting and organizational skills -Excellent written and verbal communication skills -Comfortable with a dynamic, fast paced work environment