Support engineer Jobs in Fullerton, CA

Swing Shift

Thu: 2pm-10pm Fri: 2pm-10pm Sat: 2pm-10pm Sun: 2pm-10pm

Are you a FAN of families or is your family your biggest FAN? If the answer is yes, perhaps it's because you value and demonstrate talents like being:

• Consistent; the one who is reliable in good times and bad,
• Curious; the one who is an effective communicator, who listens and loves to learn,
• Caring; the one who is empathetic and shows everyone compassion and respect, and the
• Coach; the one who supports and encourages everyone to thrive and succeed.

These FANtastic superpowers are perfect to start or continue a successful career working at our family-oriented company which provides services to intellectually and developmentally challenged adults in their homes, and community, as they participate in daily routines and recreational activities.

We will be a big FAN of yours too if, at a minimum, you have:

• A High School diploma or GED equivalent and be at least 18 years old,
• Relevant experience working with Individuals with intellectual or developmental disabilities, behavioral challenges, dual diagnoses, or forensic involvement,
• A current driver's license and California automobile insurance coverage for driving your personal vehicle to and from various community locations either independently or with other team members and/or Individuals, and if a company vehicle is available for use, one must also be 21 years of age, and
• Ability to read, write and speak English. Bilingual in English/Spanish is preferred.

You will quickly become a FAN of our family too because in this house we provide:

• Comprehensive Medical, Dental and Vision insurance plans and vacation pay. What is healthier than taking some time out to take care of you too?
• A 401k plan with a 5% match and company-paid group life insurance. And if you choose, you can also elect additional voluntary Life Insurance, Accidental Death & Dismemberment, Long-term Disability, and Critical Care Coverage. You will have access to Bonus Programs; education reimbursement and we provide professional development and training. What is better than building your financial and professional net worth at the same place?
• A robust Employee Assistance Program that includes financial, legal, mental health, and wellness services and programs. Employee Discounts (access to more family fun to include travel, sporting events, attractions such as theme parks, movie theaters, restaurants, and much more) to recognize and support your emotional well-being and maintain a healthy balance. After all, every family FAN needs to have fun!

But here's a known family secret, being part of one, does take effort it's all about what you do (your responsibilities/contributions) and how you do it (your behaviors/superpowers) -- so here are some of the things you can expect to experience as you build your FAN club in this house.

There will be challenges:

• Just like families, disabilities come in different types. You will see many of them along with the mental health challenges in the Individuals (aka the Program participants) that we serve. You will also learn about the different agencies and resources we work with to help you provide support directly, or indirectly, to the Individuals.

There will be chores:

• Your work will directly improve the quality of life for the Individuals you support. You will learn techniques to help them have positive interactions with others and reach their goals. You will assist Individuals with their personal needs (e.g., hygiene matters like baths/showers, changing clothes/adult briefs, teeth brushing, medication reminders, etc.) and with social needs (e.g., prepare meals, clean, and engage with them through exercise/movement, games and/or transporting them in your, or company, vehicle to community activities, etc.).
• You will also keep accurate progress notes and proactively communicate information with your team about the Individuals' needs taking care of them like you would with your own family.

There will be chats, C.A.R.E., & cheers:

• You will participate in all required training, team, and company meetings to build your knowledge, skills, and abilities to grow in the family. We like to promote from within our own house!
• You will take ownership of your own behaviors, and help coach others over time, in how to effectively demonstrate the company's C.A.R.E. values (compassion, adaptability, respect, and empowerment).
• You will receive ongoing coaching and performance feedback and be recognized for your personal and team contributions in addition to demonstrating the C.A.R.E. values.

Related experience in the following fields a plus: Assisted Living, Behavior Aide, Caregiver, Certified Nursing Assistants, CNAs, Developmentally Disabled, DD, Job Coach, Direct Support Professional, DSP, Child Care, Elderly Care, Senior Care, Hospice Care, ILS, LVN, Autism, Special Education, Special Needs, ILS, SLS, Housekeeper, Driver, Cleaner, Home Health Aides (HHAs), Residential Care Facility Staff, In-home support, Med Tech, Personal Care Attendant, Day Program Staff or Adult Day Program.

Let us be your biggest FAN too!

Phone: 562-567-0031

Email: recuitingdepartment@mdhnetwork.com

Visit: MDH Network 13215 Penn Street Suite 630, Whittier CA 90602

Visit to learn more about our family history, secrets (to our success), traditions, photos and more.

We are a values-based company committed to fulfilling our responsibility to employees and the communities we serve. We pride ourselves in fostering a diverse, friendly, and collaborative culture - as such we are an Equal Employment Opportunity Employer, and we are committed to an inclusive and employee engaged work environment.