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Support engineer Jobs in Oakland, CA

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Support engineer • oakland ca

Last updated: 1 day ago

Desktop Support Engineer

Title NineEmeryville, CA
Full-time

Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures.About the RoleTitle Nin... Show more

Senior IT Support Engineer

Halcyon Financial TechnologySan Francisco, California, United States
Full-time

Halcyon Financial Technology, L.HalcyonFT”) provides information technology solutions to private equity, hedge fund, investment management firms, and family offices.We strive to provide excellent c... Show more

Circulatory Support Technician

CPMC-California Pacific Med Center Van NessSan Francisco, California
Full-time

Ensures an adequate inventory of supplies and equipment for perfusion and blood salvage devices in the operating room environment.Performs autologous blood salvage for both pediatric and adult pati... Show more

Rehab Clinical Support

Rockport Healthcare ServicesOakland, CA
Full-time

Rockport Healthcare Services -.Status: Full-time; not a remote position.Required Licensure: PT preferred, SLP considered.The Rehab Clinical Support role is responsible for ensuring the quality and ... Show more

Customer Support Engineer

FivetranOakland, California, United States
Full-time

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.With Fivetran, customer data arrives in their warehouses, canonic... Show more

AV & IT Support Engineer

Twitch Interactive, Inc. - D48San Francisco, California, USA
Full-time

If you are interested in this position, please apply on Twitch's Career site.Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music,... Show more

Sr. Data Platform Support Engineer

Early WarningSan Francisco
Full-time

At Early Warning, we’ve powered and protected the U.Zelle®, Paze℠, and so much more.As a trusted name in payments, we partner with thousands of institutions to increase access to financial services... Show more

Customer Support Representative - Hardware Logistics & Shipping Support

Lifted, an Upwork CompanySan Francisco, United States
Remote
Full-time

Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status.Manage internal support requests from sales and operations teams.Communicate delays or issu... Show more

Tech Support

TradeJobsWorkforce94115 San Francisco, CA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more

 • Promoted

Technical Support Assistant

Golden Gate Regional CenterSan Francisco, CA, US
Full-time
Quick Apply

Technical Support Assistant - Onboarding and Offboarding.Starting Salary Range: $53,481 - $64,177.GGRC is looking to hire a Technical Support Assistant who provides frontline IT support for GGRC by... Show more

Program Support Specialist

Department of JusticeSan Francisco, CA, United States
Full-time

Program Support Specialist at the GS-0301-11/12 level.Some of your typical work assignments may include:.Working closely with the Administrative Officer (AO) on implementing processes for providing... Show more

Vehicle Support Engineer

Wealth Recruitment, LLCSan Francisco, CA, US
Full-time
Quick Apply

When vehicles experience complex hardware or software issues, you are the escalation point—diagnosing problems in real time, restoring uptime fast, and driving long-term fixes through root-cause an... Show more

Customer Support Engineer

Malvern Panalytical IncRemote, CA, USA
Full-time

As a Field Service Engineer based in the West Coast (Arizona, Utah, or Colorado), you will be the front-line ambassador of Malvern Panalytical.Your work goes far beyond technical service—you restor... Show more

Network Support Engineer

MercorSan Francisco, California, United States
Remote
Part-time
Quick Apply

Headquartered in San Francisco, our investors include.Network Engineer - Data for Autonomous Systems annotation.Review real-world data from deployed networks, including logs, configs, telemetry, an... Show more

IT Support Engineer

Code MetalSan Francisco, CA, US
Full-time
Quick Apply

Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon.Our platform accelerates deployment of DSP, RF, ... Show more

Research Advocate and Support Engineer

Redivis, Inc.Oakland, CA, United States
Full-time

Hi! I work on product & engineering at Redivis, and we're hiring a.Research Advocate and Support Engineer.We're a data platform for academic research at leading U.We’re looking for an empathetic, c... Show more

Retail Support Specialist

DSI SystemsSan Francisco, CA, US
Full-time
Quick Apply

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

IT Support Engineer

FaireSan Francisco, CA
Full-time

Faire is looking for an IT Support Engineer to join our IT Operations team in San Francisco.In this role, you'll deliver high-quality technical support to our employees while helping to scale and s... Show more

Marketing Support Specialist

VASLSan Francisco, CA, United States
Full-time

We are looking for a skilled and detail-oriented Marketing Support Specialist to assist with day-to-day marketing, content, and operations tasks.This role involves supporting content design, CRM re... Show more

People also ask
Desktop Support Engineer

Desktop Support Engineer

Title NineEmeryville, CA
30+ days ago
Job type
  • Full-time
Job description
Loading... Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures. About the RoleTitle Nine is looking for a Desktop Support Engineer/Helpdesk Specialist to join our team. Reporting directly to our Director, Information Technology this teammate will be responsible for resolving Tier 1 issues around hardware, software, and networking. The Desktop Support Engineer will also manage and update our helpdesk ticketing system and partner with our Systems Engineer to address more complex issues. The ideal candidates will have a customer service mindset with strong trouble shooting skills and be comfortable working with minimal supervision. This position is based out of our Emeryville, CA office with frequent travel to our Distribution Center in Richmond, CA. Key responsibilities include:Address Tier 1 helpdesk tickets regarding hardware, software and networking, documenting all aspects of work performed in the helpdesk ticketing system. Walk end-users through simple, step-by-step instructions that are written in a non-technical manner.Troubleshoot and diagnose basic hardware and software problems and fix the root of the problem.Record technical issues and solutions in the helpdesk ticket and in the knowledge base.Direct Tier 2+ issues/escalations to the next level of support personnel.Follow up with end-users to ensure their systems are functional after issues are resolved.Report on customer feedback and potential product requests.Create technical documentation and knowledge base articles. Setup computers and provide basic technical onboarding for new hires About YouYou’re an athlete or outdoor enthusiast who enjoys working in a true team environment – one where everyone has their position, playing together for the win;You have a willingness and enthusiasm for learning – not only from your ‘coaches’, but also from your teammates; You also have:Associates Degree in Computer Science or related field; or equivalent related work experience. 0-2 years of hands-on work experience in troubleshooting desktop, network and software issues in Windows/Mac OS, Microsoft Office, and Google Apps/Docs.Experience with remote troubleshooting techniques.Experience replacing and upgrading computer hardware.Excellent problem-solving and multitasking skills.Ability to work independently and know when to ask for assistance or escalate a problemStrong customer-service/end user focus and excellent communication skills with the ability to give clear non-technical instructions.Strong analytical and methodical troubleshooting ability.Attention to detail and strong organizational and follow-up skills. Our Benefits Medical, Dental, Vision, and Life InsuranceUnlimited Paid Time Off plus 14 paid Holidays (including your birthday!)401(K) with employer matchPaid Parental Leave policyThe Title Nine Product Knowledge program: where you’ll receive free T9 products for your first 15 months (to get you up to speed on our product line)A generous employee discount on Title Nine Products and other industry “Pro Deals”A Bike Bucks & Carpooling rewards programFree, onsite Weekday Workouts (or Gym Reimbursement for remote roles and our Retail Teams) Compensation Range For This Position: $70,000 - $85,000 Apply online through