Support engineer • springfield ma
Position Summary The Manager of Support Services oversees the daily operations, performance, and strategic direction of multiple nonclinical support departments within the hospital environment.This... Show more
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Manages execution of Publications and Forms Programs and all By-Law Programs.Integrates a variety of software to produce final products.Uses word processing software and printing equipment to creat... Show more
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Technical Sales & Support Engineer Location: On-site in Agawam, MA Job Type: Full-time- perm placement Job ID: 174775 Pay: $70,000 – $90,000 per year Summary: Based on-site in Agawam, MA, this role... Show more
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston... Show more
The average salary range is between $ 84,585 and $ 149,000 year , with the average salary hovering around $ 99,930 year .
The average salary range is between $ 55,489 and $ 121,898 year , with the average salary hovering around $ 77,510 year .
Position Summary The Manager of Support Services oversees the daily operations, performance, and strategic direction of multiple nonclinical support departments within the hospital environment. This role ensures a safe, compliant, efficient, and patient centered physical environment by leading Facilities Management, Safety and Security, Food and Nutrition Services, Environmental Services, and all skilled trades (including electricians, plumbers, HVAC technicians, carpenters, and painters). The manager ensures full regulatory compliance, operational excellence, and a high standard of service delivery across all support functions.
Operational Leadership Direct, coordinate, and evaluate operations across Facilities Management, Safety and Security, Food and Nutrition Services, Environmental Services, and skilled trades. Develop and implement departmental policies, procedures, and performance standards aligned with hospital goals. Oversee preventive and corrective maintenance programs to ensure optimal functioning of building systems, equipment, and infrastructure. Manage vendor relationships, service contracts, and procurement of supplies and equipment. Ensure efficient workflow, staffing, and resource allocation across all support service departments.
Qualifications Required 7+ years of progressive experience in facilities management, support services, hospital operations, or related fields. Equivalent experience may be considered in lieu of an educational degree. Demonstrated knowledge of healthcare regulatory requirements (CMS, DNV, NFPA, FGI). Experience managing skilled trades and multidisciplinary support service teams. Working knowledge of Building Management Systems (BMS) and hospital infrastructure.
Preferred Bachelors degree in Engineering, Facilities Management, Healthcare Administration, or related field. Professional certifications such as: CHFM Certified Healthcare Facility Manager CFM Certified Facility Manager Experience in an acute care hospital or healthcare environment. Strong leadership, communication, and project management skills.
Core Competencies Regulatory and safety expertise Technical knowledge of building systems Leadership and team development Budgeting and financial management Problem solving and decision making Customer service orientation Emergency preparedness and response
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