Systems engineer h1.location_city

Job Description

Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.

Provide for the day-to-day operations of Virginia Peninsula Community College’s technology infrastructure and services and provide technological assistance to customers and information technology staff in the event of operational problems or questions relating to the use of all computer systems, any supported software applications/packages, and all related IT services. Serves as a skilled Systems Engineer with strong experience in managing and maintaining enterprise-level IT infrastructure. Proficiency in administration of Microsoft 365, Microsoft Defender XDR, SharePoint, Intune, Configuration Manager, Windows Server 2022, and VMware. Exhibits exceptional proficiency in cybersecurity compliance and security monitoring. Experience in network management.

This is not a remote position. Telework option available.

A flexible schedule is required, which may include telework, evenings, and weekends.
Must be able to arrive on-site within two hours for both emergency and scheduled times. Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications · Considerable relevant experience and training in Information Technology.
· In-depth knowledge and experience in the administration of Microsoft 365, Microsoft Defender XDR, SharePoint Management, Intune and Configuration Manager, Windows Server 2022, Cybersecurity Compliance/ Monitoring, PowerShell, and VMware.
· Must possess a valid driver’s license or obtain one within 30 days of hire and be able to work at all campus locations.

A flexible schedule is required, which may include telework work, evenings, and weekends.

Thorough knowledge of:
· Microsoft 365 Administration: Manage and support Microsoft 365 services and authentication, including Exchange Online, Teams, OneDrive, and SharePoint.
· Microsoft Defender XDR: Implement and maintain security measures using Microsoft Defender to protect against threats and vulnerabilities.
· SharePoint Management: Administer SharePoint environments, ensuring optimal performance and security.
· Intune and Configuration Manager: Deploy and manage devices and applications using Intune and Configuration Manager.
· Windows Server 2022: Install, configure, and maintain Windows Server 2022, ensuring high availability and performance.
· Cybersecurity Compliance: Ensure compliance with cybersecurity standards and regulations, conducting regular audits and assessments.
· PowerShell: Develop and maintain PowerShell scripts to automate administrative tasks and improve efficiency.
· Security Monitoring: Monitor security systems and respond to incidents using Microsoft Sentinel and other tools.
· VMware Administration: Manage virtual environments using VMware, optimizing resource utilization and performance.
· Certificate Management: Oversee the lifecycle of digital certificates, including issuance, renewal, revocation, and replacement.

General knowledge of:
· Network Management: Working knowledge of network infrastructure, including routers, switches, wireless, and firewalls with IPS/IDS features, ensuring reliable connectivity and security at an enterprise level of a 1000 users or more.

Skills:
· Strong written and verbal communication skills
· Detail-oriented.
· Demonstrated experience providing excellent customer support.
· Strong interpersonal skills
· Strong diagnostic and problem-solving skills

Ability to:
· Apply expertise to solve diagnosis and resolving system issues efficiently.
· Respond to changing technologies and business needs.
· Manage timelines, resources, and deliverables
· Use logic and reasoning to identify the strengths and weaknesses of alternative solutions.
· Work independently and collaboratively as part of a team.
· Prioritize multiple tasks efficiently, be flexible, and work cooperatively with others to resolve problems and complete complex projects to meet established deadlines.
· Communicate effectively orally and in writing with technical and non-technical personnel and provide quality customer services.
· Perform effectively in a fast-paced environment with constantly changing priorities.
· Delegate tasks to others and oversee timely completion.
· Communicate timely tasks, projects, and support ticket status to the manager.
· Work with and support a diverse population of students, faculty, staff, and community members.
· Maintain confidentiality. Additional Considerations · Experience with Juniper/Mist network equipment, management, and installation
· Knowledge of VCCS and Virginia’s security standards, policies, and procedures. Operation of a State Vehicle Yes Supervises Employees No Required Travel Minimal