Technical assistant Jobs in Provo, UT

Job Summary

Moxtek is seeking a Technical Account Specialist to work with customer engineering teams to identify technical challenges and implement optical solutions that improve system performance using by applying deep technical knowledge of optics and advanced materials. This role is ideal for optics engineers or chemical engineers who enjoy working at the intersection of technology, customer applications, and commercial strategy.

The Technical Account Specialist will work closely with customers, R&D, and product teams to identify application requirements, translate technical needs into product opportunities, and help deliver innovative optical solutions. The role combines technical problem solving, customer engagement, and strategic account development to expand the adoption of Moxtek's optics technologies.

Success in this role will be measured through customer adoption of new solutions, revenue growth within key accounts, successful technical collaborations, and strong long-term customer partnerships.

Key Responsibilities

Technical Engagement

• Work directly with customer engineering and R&D teams to understand application requirements and technical performance needs.
• Provide technical guidance and application support for Moxtek's optics technologies, including polarization-based solutions.
• Translate customer system requirements into technical product specifications and development opportunities.
• Serve as a commercial and technical liaison between customers and Moxtek's engineering and product development teams.

Account Development

• Develop and manage relationships with strategic accounts and key technical decision-makers.
• Identify new opportunities where Moxtek's optics technologies can improve customer performance, efficiency, or product capabilities.
• Support business development activities by qualifying technical leads and identifying viable opportunities.
• Coordinate internal resources across R&D, engineering, marketing, and manufacturing to support customer solutions.

Market & Application Development

• Collaborate with marketing and product management to identify emerging applications and target markets.
• Provide feedback to engineering and product teams on customer needs, technical trends, and application requirements.
• Support development of technical messaging, application notes, and customer-facing materials.

Opportunity & Pipeline Management

• Maintain accurate opportunity tracking and forecasting within the CRM system.
• Provide regular updates on account status, pipeline development, and technical engagement progress.
• Support strategic planning and market development initiatives.

Qualifications

Education

• Required: BS or MS in a business discipline, optical engineering, chemical engineering, materials science, physics, or a related technical discipline.
• Additional language skills such as Mandarin or Japanese a plus.

Experience

• 3-5 years of experience in optics, materials science, semiconductor technology, or related technical fields.
• Experience working with optical systems, advanced materials, coatings, or polarization technologies is beneficial.
• Experience interacting with customers or cross-functional technical teams is required.
• Experience with semiconductor manufacturing, optical components, photonics technologies, or advanced materials manufacturing preferred.

Technical Skills

• Strong understanding of optical systems, materials, or polarization technologies (or ability to quickly develop expertise).
• Ability to interpret and discuss technical specifications, performance requirements, and system integration challenges.
• Experience collaborating with engineering, R&D, and product development teams.

Professional Skills

• Excellent communication skills and ability to explain technical concepts to both engineers and business stakeholders.
• Strong analytical and problem-solving skills.
• Ability to build trusted relationships with customer engineering teams and decision-makers.
• Entrepreneurial mindset with interest in commercializing advanced technologies.
• Familiarity with CRM tools and technical documentation.
• Strong presentation skills
• Willingness to travel up to 25%.