Technical communicator [h1.location_city]

Job Description

Job Description

Office of the Illinois Secretary of State Alexi Giannoulias

Job Title :        Library Technical Specialist

Division :

Union :             IFT

Location :        300 S 2nd St, Springfield, IL – Sangamon County

Salary :             Range $3,991 to $6,328 – commensurate with experience

Benefits :         https : / / cms.illinois.gov / benefits / stateemployee.html

Overview :

Independently performs library work specializing in readers advisory services focusing on juveniles and schools in fiction and non-fiction subject areas to assist patrons of the Illinois State Library Talking Book and Braille Service (TBBS) who have a vision, physical or reading disability that prevents reading standard print material; provides bibliographic searches for TBBS utilizing internally developed standards; works in partnership with the National Library Service for the Blind and Physically Handicapped (NLS) to maintain national standards; researches and refers patrons to appropriate disability agencies.

Duties and Responsibilities :

• Works independently and in conjunction with other Readers Advisors to provide telephone and in-person customer service for TBBS by answering questions pertaining to the reading and informational needs of print-disabled patrons, especially children and schools; conducts introductory patron interviews, adding them to customer database; specializes in title, subject and author searches for material utilizing special databases and a unique circulation system and internal cataloging process; discusses reading preferences with patrons, customizing mail-order service details for each individual; develops book orders for patrons.
• Develops subject-specific bibliographies of interest to TBBS juvenile patrons; submits articles for NewLink, the TBBS quarterly newsletter; drafts publicity information for communications manager; suggests subject cataloging changes to original cataloging provided by circulation vendor.
• Develops procedures to analyze and review NLS technology updates concerning talking book equipment and accessibility resources and issues for use in school facilities and with juveniles, shares information with all staff, assists supervisor on special projects and operating system review.
• Using professional resources, researches both simple and complex requests regarding referral service to other disability agencies and questions about assistive technology equipment used by patrons in this program.
• Performs other duties as assigned or required.

Education and Experience :

Requires knowledge, skill and mental development equivalent to completion of two years of college, preferably with courses in library science and two years of paraprofessional library or related work experience.

Knowledge, Skills and Abilities :

Application Process :

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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