Technical program manager • gainesville fl
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
We at Dura-Line is hiring for a Technical Learning Specialist in Gainesville, TX.About Orbia Connectivity Solutions Dura-Line:.Join Dura‑Line, an Orbia Connectivity Solutions business, where we cre... Show more
Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64082672.Posting Closing Date: 10/21/2026 .Your Specific Responsibilities:.Plan, coordinate, implement, bill and monitor case management services ... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
A position at White Cap isn’t your ordinary job.You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is commi... Show more
Mental Health Associate Program Director Florida Registered Intern OR Florida Licensed CAT (Community Action Treatment).Hybrid Opportunity with Remote Days.Office is Located in Lake City, Candidate... Show more
The University of Florida Training, Research, and Education for Environmental Occupations (UF TREEO) Center is seeking a knowledgeable and experienced professional to serve as the Program Manager f... Show more
Bachelor's degree in business administration, public administration, real estate, human services or related field and one year of experience in housing and community development, social services, g... Show more
The 2027 Summer Internship Program offers hands-on experience across both construction (field, project management, and preconstruction) and select corporate support departments (such as Human Resou... Show more
Supervisory Role in Transplant Program.The incumbent in this position provides supervision of program staff including Coordinators, Nurse Practitioners, Transplant Assistants, and other temporary c... Show more
Sherwin-Williams Management & Sales Training Program.The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management ... Show more
This role will provide engineering design and production support to transportation project teams in other.University of Florida talent pipeline.OpenRoads Designer (ORD) and model-based design are i... Show more
Job Title: Technical Specialist HLA.We are seeking a Technical Specialist with expertise in Human Leukocyte Antigen (HLA) testing to join our team in Arredondo, FL.The ideal candidate will have a s... Show more
Location: Miami, FL (On-site) Pay: $25.Schedule: Full-time (30+ hours/week) Overview We are hiring Level 3 Vehicle Operators to support a growing autonomous vehic... Show more
The University of Florida Training, Research, and Education for Environmental Occupations (UF TREEO) Center is seeking a knowledgeable and experienced professional to serve as the Program Manager f... Show more
The Research and Evaluation Methodology Program at the University of Florida invites applications for Postdoctoral Scholar positions.Postdoctoral Scholars will work with Dr.Wei Li on multiple funde... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the cybersecurity job market.Looking ... Show more
PAY & INCENTIVES • 90% of the gross base pay • $5500-$7.Running OTR, mainly east of i-35 • Cash Advance available • Safety Bonus available EQUIPMENT, FREIGHT & EXTRA FEATURES • 2022 or new... Show more
We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food.At Metro Diner, “simply delicious” defines our ... Show more
The University of Florida Department of Psychiatry is seeking a motivated and dynamic.FTE), tenure or non-tenure accruing position as.The Program Director will oversee the ACGME-accredited Psychiat... Show more
The average salary range is between $ 122,469 and $ 190,988 year , with the average salary hovering around $ 147,746 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
