Technical trainer • tempe az
Note: Candidates must have an active FPCC, or complete the FPCC application process, to be considered for this position.Candidates submitted to this position will need to be able to understand/docu... Show more
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The full pay range for the position is $38.It's essential to note that the actual hourly rate offered will be determined based on several factors, including skills, qualifications, experience, educ... Show more
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The group you'll be a part of : The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle.We drive performance, prod... Show more
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Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
The average salary range is between $ 68,100 and $ 117,481 year , with the average salary hovering around $ 84,142 year .
Requirements:
Note: Candidates must have an active FPCC, or complete the FPCC application process, to be considered for this position.
Job Description
Candidates submitted to this position will need to be able to understand/document customer needs, troubleshoot with customer, and have a broad understanding of IT services structure to escalate calls. The Senior Helpdesk Administrator supports desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, internally developed custom applications, etc. Position is restricted to local candidates and job duties cannot be performed remotely.
Start Time/ End Time : 8:00 AM – 05:00 PM
Knowledge and Experience
Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs
