Testing coordinator • milwaukee wi
Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive?.With more than 145 years as a family-owned business, we’ve built a reputation as one o... Show more
The Operations Coordinator supports daily snow removal and landscape operations by managing scheduling, dispatch, timesheet validation, and customer communication.This role works closely with field... Show more
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The average salary range is between $ 38,494 and $ 83,300 year , with the average salary hovering around $ 48,747 year .
Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive?
With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Service Coordinator located in Milwaukee, WI.
How you will contribute:
This is a great opportunity to support the Operations Manager, Superintendents, and Field Staff. This role will be involved in a variety of activities supporting the Milwaukee Field Teams & Ahern’s customer base. You will be involved with scheduling, dispatching technicians, running weekly and monthly trending reports, forecasting labor, and maintaining and answering questions regarding Maintenance Contracts.
In this role, you will also spend a good portion of your time providing exceptional customer service to both internal (Field) & external customers. This will require excellent planning, organizational & communication skills. You will be an integral part of the team in dispatching field technicians to service calls throughout the week.
What you need to qualify:
As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer service while taking incoming service calls, responding to customer requests including invoicing and billing questions, obtaining customer purchase orders, and scheduling field labor. The ideal candidate must be a self-starter with excellent decision-making, organizational, critical thinking, and communication skills. In addition, the ability to handle multiple tasks and be able to work well independently as well as with the team is required. Three to five years of prior experience in a customer service-related industry is required. An Associate’s degree in an applicable program is preferred. Prior experience working with Microsoft Office is required.
What’s in it for you?
At Ahern, we understand that life is more than just work - and we’re committed to supporting our employees in every aspect of their lives. Our comprehensive benefits package is designed to give you the flexibility, security, and support you need to thrive - at work and at home.
Here’s how we stand out from the rest:
By joining Ahern, you’ll gain the stability of a company that’s been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don’t settle for just any job—experience what it’s like to work for the best!
Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.
