Virtual assistant Jobs in Pasadena, CA

Job Description

The Remote-based Virtual Sales Representative (VSR) - Sleep will serve as a vital role to the EVERSANA client partnership by meeting and exceeding assigned territory sales goal. Our VSR will establish working relationships with assigned healthcare providers and support staff. This person will communicate information on our client’s neurology/obstructive sleep apnea product, as well as educate customers on relevant patient educational materials/programs.

EVERSANA Deployment Solutions offers our VSRs competitive compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages.
• Develop expertise in delivery of core selling messaging for assigned promoted products.
• Meet or exceed call expectations and sales attainment goals set forth by the Client.
• Ensure that sample and literature requests are generated accurately and perform appropriate follow-up and investigation on product shipments as needed.
• Maintain database entries on targeted customer calls including attempts, product
• discussions, and literature requests.
• Provide feedback and recommendations on team leadership in areas and opportunities for improvement.
• Adhere to all company, Prescription Drug Marketing Act (PDMA), compliance, and regulatory policies and guidelines.
• Work independently from "remote" home office.
• Cultivate assigned virtual territory & be accountable for measurable results.
• Work closely with the field specialty team to ensure product availability for patients.
• Compensated based on a mix of overall volume/metrics and outcomes.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

TRANSITIONAL RESPONSIBILITIES AND ROLE EVOLUTION:

• Support the pre-launch and launch strategy through several phases of evolving responsibilities and objectives.
• Deliver high-quality, unbranded educational presentations and materials while providing field insights to support the broader launch strategy.
• Adopt best practices as responsibilities progress to more meaningful HCP engagement, including scheduling future onsite meetings, identifying appropriate patient types and workflows, and sharing launch updates.
• Execute the sustained post-launch call-plan objectives, help strengthen field-based penetration, and expand reach to additional high-priority HCP targets.

#LI-CG1

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements below represent the experience, education, knowledge, skills, and abilities needed for this role.

Education:

• Four-year Bachelor's degree from an accredited university or college OR equivalent experience required

Experience:

• 2 + years of HCP-facing pharmaceutical sales experience including virtual engagement.
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed (i.e. Veeva CRM experience a plus).
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Solid and persuasive communication skills.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms.
• Strong analytical and organizational skills.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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