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Customs Specialist, Entry Writer

Buffalo

Nearest Major Market: Buffalo

DSV Air & Sea is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of entry work in an exciting and fast-paced environment, this may just be the perfect opportunity for you. The Customs Specialist, Entry Writer, is responsible for the inbound shipment process adherence to the local customs authority and any other government agencies which may have jurisdiction. Duties include providing a high level of customer service and problem resolution in order to ensure timely customs release.

Essential Duties and Responsibilities:

• Process customs entries and all other related government agency interfaces that may apply
• Meet service level requirements in accordance to the client standard operating procedure (SOP)
• Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements
• Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode
• Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist
• Enter required shipment data and customs data into the brokerage system
• Proactively work with government agencies and customs authorities to resolve issues

Supervisory Responsibilities (If Any):

The entry writer may fill the position of a lead in a brokerage group. They may manage dispatchers, documentation personnel and others as necessary to complete the customs entry process.

Qualifications (Skills, Knowledge and Abilities Required):

• Ability to work with minimal supervision
• Detail oriented, organized and able to effectively manage multiple priorities
• Effective interpersonal skills and ability to communicate both orally and in writing
• Working knowledge of OGA's FDA, FCC, USDA, FWS, etc.
• High level of customer service
• Familiarity with customs regulations
• Computer Skills: Intermediate skills in Microsoft Outlook, Word and Excel
• Ability to adapt to new software easily
• Education and/or Experience: 3-5 years experience working as an entry writer; License Customs Broker (preferred but not required); Must be able to read, write, and speak English fluently; Excellent verbal and written communication skills a must

For this position, the expected base pay range is $20-$28 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.