Program associate [h1.location_city]

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly / non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position :

The Technical Program Manager (TPM) ensures the successful execution of technical projects by aligning efforts with timelines, quality standards, and organizational goals. The role involves managing cross-functional collaboration, optimizing workflows, and acting as a bridge between engineering teams and stakeholders to deliver high-quality results efficiently.

Essential Functions :

• Project Planning : Define project scope, timelines, milestones, deliverables, and resource requirements to ensure project success
• Technical Coordination : Collaborate with engineering teams to understand technical requirements, resolve roadblocks, and ensure alignment with project goals
• Cross-Functional Collaboration : Act as a central point of communication to facilitate collaboration across teams, including product, engineering, and business stakeholders
• Risk & Issue Management : Proactively identify risks and issues, develop mitigation plans, and address challenges before they impact the project
• Project Execution : Manage day-to-day project activities, track progress, and ensure on-time delivery of project milestones
• Stakeholder Communication : Provide regular updates to stakeholders, set clear expectations, and manage communications effectively to ensure alignment
• Process Improvement : Continuously evaluate and optimize project workflows, adopting best practices to improve efficiency and outcomes
• Budget & Resource Management : Monitor project budgets, track expenses, and ensure optimal allocation of resources to meet objectives
• Quality Assurance : Validate that deliverables meet established quality standards, ensuring high customer satisfaction and technical excellence
• Data-Driven Decisions : Use metrics, dashboards, and analytics to track project performance and make informed adjustments to maintain progress

Competencies :

Work Environment :

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.

Physical Demands :

This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.

Required Education and Experience :

Qualifications :

AAP / EEO Statement :

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.