JOB TITLE: Software Support Analyst I
REPORTS TO: Team Lead
JOB LOCATION: Piney Flats, TN
TRAVEL: 5-10% travel required
SUMMARY OF POSITION:
The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations. The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead.
ESSENTIAL DUTIES & RESPONSIBILITIES:
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
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