Blue Bear Waste Services is seeking an experienced Strategic Account Manager in Denver, CO to help us deliver outstanding service!

WHAT WE DO

Blue Bear Waste Services provides comprehensive waste management and recycling solutions for residential, commercial, and construction projects. From roll-off dumpster rentals to sustainable disposal practices, we deliver reliable services that keep communities clean and projects moving. More than a waste management company, we're a team committed to safety, integrity, and exceptional service. Our employees are the heart of our success, and we foster a culture where hard work is recognized, growth is encouraged, and collaboration drives results.

THE OPPORTUNITY

The Strategic Account Manager is responsible for driving revenue growth by identifying new business opportunities while managing and expanding relationships with key existing customers. This role partners closely with internal teams to deliver high-quality service, anticipate client needs, and ensure long-term customer satisfaction and retention. The ideal candidate is consultative, proactive, and highly organized, with strong sales acumen and the ability to balance new business development with strategic account management in a fast-paced, service-oriented environment.

WHAT YOU WILL BE DOING

• Manage and grow a portfolio of strategic and high-value customer accounts.
• Identify, prospect, and develop new business opportunities aligned with company growth objectives.
• Lead the sales process from initial outreach through proposal development, contract negotiation, and customer onboarding.
• Develop and maintain strong customer relationships by responding to questions, concerns, and service issues with urgency and professionalism.
• Collaborate with operations, customer service, and other internal teams to ensure service commitments are met and customer expectations are exceeded.
• Maintain a strong field presence, with regular time spent at customer offices and job sites as a critical component of managing and growing accounts.
• Stay informed on industry trends, market conditions, and changes to local hauling, recycling, and regulatory requirements.
• Maintain accurate customer records, proposals, and activity tracking within the CRM system.
• Enter customer orders and service details into internal systems, generate reports, and verify data accuracy.
• Manage customer setup processes, including obtaining purchase orders, contracts, and all required documentation.
• Provide feedback to leadership on market trends, customer needs, competitive activity, and opportunities for service improvement.
• Support general office and customer communication needs, including responding to incoming calls and emails as needed.

WHAT YOU WILL BRING TO OUR ORGANIZATION

• Bachelor's degree in Business, Sales, Marketing, or a related field preferred, or equivalent professional experience.
• 5+ years of experience in account management, sales, or business development, preferably in a service-based or logistics-related industry.
• Demonstrated ability to manage complex customer relationships and drive revenue growth across multiple accounts.
• Experience negotiating contracts and developing pricing and proposals.
• Excellent verbal and written communication skills, including the ability to work effectively with both customers and internal teams.
• Working knowledge of CRM systems and Microsoft Office tools.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Self-directed, proactive, and results-oriented with a high level of professionalism.
• Ability to analyze customer needs and apply practical business solutions to deliver exceptional service.
• Valid driver's license with good driving record.

WHAT OUR ORGANIZATION IS PROVIDING

• Competitive base salary of $45,000 plus commission, with expected OTE of $97,000 to $177,000
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with up to 3% employer match
• Supplemental benefits including access to an integrated primary care clinic, employee assistance program, group life insurance, and Aflac options
• Paid time off, paid holidays, and family and medical leave
• Career growth supported by training and advancement opportunities
• A close-knit, collaborative team that takes pride in their work and enjoys what they do

Blue Bear Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Blue Bear Waste Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blue Bear Waste Services will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Blue Bear Waste Services will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Blue Bear Waste Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Blue Bear Waste Services employees to perform their job duties may result in discipline up to and including discharge.