Heritage Landscape Supply Group is on the lookout for a self-motivated, service-oriented Branch Manager with expertise in the LANDSCAPE/IRRIGATION industry. Seize the opportunity to be part of a thriving company where you can truly shape your career and feel like an entrepreneur, backed by the support you need to succeed.
As a Branch Manager, you'll play a critical role in our organization, responsible for directing all branch operations, including sales, service, delivery, and business development strategies. Your efforts will contribute to maintaining an efficient, clean, safe, and orderly branch operation that benefits our employees, customers, and vendors.
Key Responsibilities:
Oversee all branch operations to ensure the achievement of desired results
Uphold our culture and adhere to policies and procedures set by Executive Management
Stay informed about new products and changes to existing products
Support and participate in promotional and advertising initiatives
Execute and support daily tasks, such as order entry, answering phones, purchasing products, deliveries, end-of-day procedures, sales tax errors, and pricing/profitability
Focus on delivering exceptional customer service and embrace opportunities to expand the market and/or market share
Requirements:
Proven success in building strong relationships with vendors and customers
Commitment to leading and developing staff, while providing excellent service throughout the branch operation
High-performance levels, demonstrated through successful leadership and leading by example
Proficiency in Microsoft Windows, Excel, Word, and Outlook
Excellent verbal and written communication, organizational, and follow-up skills
Forklift experience helpful; Ability to lift up to 75 lbs on a repetitive/as needed basis
Bilingual (English and Spanish) is helpful, but not required
Knowledge of an ERP system, preferably Agility software (not required but highly preferred)
Valid driver's license and satisfactory driving record
Authorized to work for any employer in the US without sponsorship for any length of time
Able to pass a criminal and driving background check and a pre-employment drug test
Education and Experience:
Solid knowledge of managing a distribution center in the Landscape experience with industry knowledge will be considered
Education or experience in managing a multi-million-dollar business of this type, with relevant and current knowledge
2-5 years of managing a branch experience required with demonstrated success in those products
Experience with Landscape products preferred, but not required
Direct Manager Direct Reports:
Reports directly to the District Manager.
This role is responsible for managing a team of direct reports, including sales, operations, and administrative staff, with the objective to drive branch transformation and performance improvement. The successful candidate will lead broader strategic initiatives in collaboration with cross-functional teams to achieve overarching corporate goals.
Travel Requirements:
Required to travel as needed to oversee branch operations, conduct site visits, and attend regional meetings and training sessions to ensure effective leadership and operational alignment.
Branch Manager • Akron, Ohio
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