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ISA Health Solutions
Social Services Coordinator / Social WorkerISA Health Solutions • Quincy, MA, US
Social Services Coordinator / Social Worker

Social Services Coordinator / Social Worker

ISA Health Solutions • Quincy, MA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description:

  • The Social Services Coordinator is responsible for assessing the social, emotional, and resource needs of clients and their families to ensure they receive comprehensive support throughout their care journey.
  • This role plays a key part in coordinating services, connecting clients with community resources, and advocating for their well-being to promote independence, dignity, and quality of life.

Key Responsibilities:

  • Conduct client assessments to identify social, emotional, and financial needs.
  • Develop individualized care and service plans in collaboration with healthcare teams, clients, and families.
  • Coordinate and refer clients to appropriate community resources, support services, and programs (e.g., housing, food assistance, counseling, transportation).
  • Advocate for clients’ rights and ensure access to necessary social and healthcare services.
  • Maintain accurate, timely, and confidential documentation of client interactions and service plans.
  • Participate in interdisciplinary case conferences and care planning meetings.
  • Provide crisis intervention and emotional support to clients and families as needed.
  • Educate clients and families on available benefits, resources, and programs.
  • Monitor client progress and adjust care plans based on changing needs.
  • Ensure compliance with federal, state, and agency regulations and policies.

Qualifications:

  • Bachelor’s Degree in Social Work, Psychology, Sociology, or related field (Master’s preferred).
  • Minimum 1–2 years of experience in social services, case management, or community outreach.
  • Knowledge of community resources, benefits programs, and social service systems.
  • Strong interpersonal, communication, and organizational skills.
  • Ability to handle sensitive and confidential information.
  • Licensed Social Worker (LSW, LCSW, or equivalent) preferred.
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Social Services Coordinator / Social Worker • Quincy, MA, US

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