Under the supervision of the Residential Case Manager (RCM) and the Director of Operations (DOO), the Home Coordinator is responsible for direct support of consumers in their homes and in the community as well as the smooth functioning of the home and the team. The HC helps RISE UP carry out our mission to help consumers live as independently as possible in the community, to help them to realize the fullest membership achievable in community life and to support them to the end of their life in the community setting.
JOB DUTIES AND RESPONSIBILITIES:
75% Direct Consumer Support:
• Plan, support and/or accompany people to be a part of all aspects of activities in their homes and communities which includes upkeep of home; grocery shopping; banking; cooking; going to church, coffee shops, health clubs, etc.; support consumers in volunteering or jobs, seeing friends, going to dances, etc.
• Provide “Personal Care” -- this term refers to assistance with creating and maintaining a positive, personal appearance (clothing choices, dressing, bathing, grooming, etc.)
• Help with meals (planning, shopping, food preparation.).
• Assist with household needs and chores (laundry, cleaning, errands)
• Assist each person to develop and maintain friendships and family relationships. (This means different things for each different person. This may consist of something as small as purchasing a thank you card to helping someone reconnect with their family for the first time in years).
• Help people with hospitality in their homes and neighborhoods including being a host or hostess.
• Monitor and be aware of the nuances of someone's health and medications.
• Help people to effectively communicate their needs and wishes to others.
• Carry out plans that are the collaborative efforts of the team, from medical professionals, case managers or from guardians.
• Perform all aspects of job in a way that allows for consumers to have maximum choice, independence, and inclusion.
• Help consumers be seen in a positive light at all times diminishing negative behaviors and focus on abilities. Always represent self and RISE UP in a positive way.
15% Home Management
• Set up rides for participants or cancel them, as necessary.
• Responsible for all grocery shopping, ensuring there are fresh food and beverages (as diets will allow), and at least 2 weeks' worth of supplies always. HC schedules the delivery/pick-up of the groceries, which requires excellent schedule management.
• Responsible for monitoring the paperwork in the home, such as; timesheets, MA sheets, Time Off Requests, log books, consumer information & folders, personal spending money, etc. There is to be always a stock of at least 2 weeks' worth of documents. HC will let the office know when there is less than 2 weeks' worth of documents.
• Responsible for monitoring medical supplies/equipment in the home: gloves, chucks, depends, setting up medications and medication sheets with RCM. HC will alert the office before items are running low so that there are always appropriate supplies and medications in the home.
• Responsible for reviewing the MAR(s) to ensure there are no errors. If there are errors noticed, the office will be notified right away.
• Serve as a liaison between the office manager and the house schedules
• Assist participants with all aspects of planning; appointments, birthdays, dates
• Assist participants host parties, or write letters to their family/friends
• Attend critical medical appointments with the RCM and take participants to non-critical appointments on their own, once they are an approved driver
• HC ensures the smooth running of the home at all times – even when working elsewhere, or through thorough pre-planning of home/consumer needs prior to having time off (both scheduled & unscheduled).
Home Coordinator (Caregiver) • Madison, Wisconsin, United States
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