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Assistant Managerihop • Hialeah, FL, US
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Assistant Manager

Assistant Manager

ihop • Hialeah, FL, US
30+ days ago
Job type
  • Full-time
Job description

As our Assistant Managers you provide support to the General Manager with running daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

  • Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
  • Financial Management: Maintain focus on the financial performance of the business unit through effective scheduling, inventory control, and cost control measures. Driving and supporting sales initiatives and profitability.
  • Guest Hospitality: actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
  • Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
  • Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

  • Dynamic Leadership: Ability to lead, inspire a team, and keep cool under high-volume pressure.
  • Exceptional Communication: Solid interpersonal skills rooted in empathy, customer service, and team engagement.
  • Operational Agility: Organization and time management skills to navigate shifting priorities fluidly.
  • Experience: Some leadership or supervisory experience preferred.
  • Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

  • A Flexible Schedule and a 5-day work week
  • Competitive pay
  • Comprehensive benefit options including 401K with up to 4% employer match
  • Career Development opportunities
  • Paid Time Off – eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

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Assistant Manager • Hialeah, FL, US