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City Wide Facility Solutions
Account ManagerCity Wide Facility Solutions • Madison, WI, US
Account Manager

Account Manager

City Wide Facility Solutions • Madison, WI, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

City Wide Facility Solutions is seeking a dedicated and results-driven Account Manager to join our team. As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and professionalism. This position offers competitive compensation, a supportive team environment, and ample opportunities for career growth.

Responsibilities:

  • Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements.
  • Coordinate and oversee the delivery of services, ensuring all operations meet city-wide quality and compliance standards.
  • Identify new business opportunities and promote expanded services to existing clients.
  • Respond promptly to client inquiries and resolve any service issues effectively.
  • Manage contractor relationships, including hiring, negotiation, and performance evaluation.
  • Utilize CRM tools to track client interactions, service schedules, and performance metrics.

Why Join City Wide Facility Solutions?

  • Industry leader with a strong reputation for quality and customer service.
  • Supportive and collaborative work environment fostering professional growth.
  • Competitive salary with potential for commissions and comprehensive benefits package.
  • Culture focused on core values: relentless customer service, growth mindset, and hustle.

Requirements

  • Minimum 3-5 years of experience in account management, sales, or related roles in facility management or building maintenance sectors.
  • Excellent communication and interpersonal skills with a customer-centric approach.
  • Strong organizational skills with attention to detail and the ability to multitask effectively.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Ability to lead teams and manage contractor relationships.
  • Reliable transportation and willingness to travel to client sites as needed.
  • High school diploma required; bachelor’s degree preferred.

Benefits

Competitive compensation plan including:

  • Base salary + Monthly Commissions plan
  • Anticipated first-year total comp of $70k; top performers exceed $90k
  • PTO
  • Gas & Phone allowance
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Account Manager • Madison, WI, US

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