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Atrium Hospitality
Front Desk AssociateAtrium Hospitality • Hampton, VA
Front Desk Associate

Front Desk Associate

Atrium Hospitality • Hampton, VA
30+ days ago
Job type
  • Full-time
Job description

Job Description

What You Will Do

  • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
  • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
  • Support and train new front desk team members—you’re the friendly coach they’ll thank later.
  • Resolve guest issues quickly and professionally (bonus points if they leave smiling).
  • Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

  • Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
  • Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
  • High school diploma or equivalent – Because communication, math, and common sense are key.
  • Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
  • Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

___________________________________________

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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Front Desk Associate • Hampton, VA

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