Remote Customer Service Representative
Hall Associates • Lincoln, Nebraska
30+ days ago
Salary
$16.00–$22.00 hourly
Job type
- Full-time
- Remote
- Quick Apply
Job description
Description
We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:
- Answer inbound calls from members regarding their benefits.
- Focus on the quality of each call and being able to multitask. These are complex calls.
- Research information regarding deductibles, claim status, providers, etc.
- Answer questions about Medicare and Medicaid
- Provide excellent customer service and demonstrate a passion for helping others.
- Handle sensitive information
Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Mon-Fri
$16-$22 Per Hour