At Gary Crossley Ford, we don’t just sell and service vehicles—we dominate the automotive world one satisfied customer at a time.
Our motto is World Domination, and that starts with building an unstoppable team.
We’re looking for a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to every guest.
Be the first point of contact for service customers via phone, text, and email.
Schedule service appointments and manage follow-up communication with professionalism and energy.
Build lasting relationships with customers to ensure loyalty and repeat business.
Collaborate with service advisors and technicians to create seamless customer experiences.
Contribute to our mission of World Domination by exceeding customer expectations daily.
Excellent communication and people skills—you love talking to customers.
A positive, team-oriented attitude with a drive to succeed.
Comfort with computers, phones, and CRM systems.
Prior BDC, call center, or customer service experience is a plus, but not required.
Competitive pay + monthly bonus opportunities.
Career growth in a company where hard work and results are rewarded.
Full benefits package (health, dental, vision, 401k).
Paid training and ongoing professional development.
A fun, high-energy work environment where your contributions matter.
We’re more than a dealership, we’re a community built on integrity, teamwork, and an unstoppable drive for excellence.
At Gary Crossley Ford, you’re not just taking a job, you’re launching a career in an environment that’s all about growth, innovation, and (of course) World Domination.
Apply today and become part of a winning team that’s redefining what it means to dominate in customer service.
Service BDC Agent • Kansas City, MO, US
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