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Mary Ann Surber - State Farm Agent
Customer Service Representative - State Farm Agent Team MemberMary Ann Surber - State Farm Agent • Kansas City, MO, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Mary Ann Surber - State Farm Agent • Kansas City, MO, US
30+ days ago
Salary
$16.00 hourly
Job type
  • Part-time
Job description

Benefits



  • Hourly pay plus commission/bonus
  • Paid licensing and continuing education
  • Training and Development
  • Retirement Account matching

Training and Development
Position Overview


Looking for a part-time job that where you can build relationships and provide meaningful service to customers with more than an 800 number? Consider a position with an established State Farm Agent's office in Gladstone, MO.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.



Requirements


  • Excellent interpersonal and communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated and reliable
  • Detail oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Property and Casualty license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

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Customer Service Representative - State Farm Agent Team Member • Kansas City, MO, US

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