Got a passion for style or a gift for making things look better?
Would you love to solve problems to help people live better lives?
Our busy eyecare practice needs a new team member who will be dedicated to helping our patients leave our office looking and seeing their BEST!
This full-time position at our Madison office offers the stability of a career in healthcare with weekends OFF!
NO Experience required! Prior medical office or eyecare experience can be a plus, but certainly not required.
For example, a kid who plays basketball will need something different from someone who works on a computer all day. • Educating first-timers on how to use and take care of their glasses. • Troubleshooting prescription issues • Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments • Miscellaneous repairs • Consistent cross-training in technician duties for optimum career growth (offered and expected) • Educating patients on what their insurance covers • Keeping the optical space looking clean, neat, and welcoming • Doing inventory, ordering, sending, and receiving shipments If these sound like you, please apply! - You’re a natural problem solver and you’re confident in making recommendations. - You’re outgoing and friendly, connect with people quickly and easily, and feel that every customer deserves red carpet treatment. - You’ve got a great sense of style and love to help people find a look or style they like best. - You’re a natural problem solver, and hearing things like “these glasses don’t fit” or “I can’t get used to seeing with these” gets you pumped up to work your magic. - You can effectively communicate both in writing and verbally in a professional and positive manner. - You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - Your reputation for honesty and integrity is legendary; you’re known for doing what you say you’re going to do – no excuses! - You take pride and ownership in your work – whatever you do, you do it well. - You see yourself as an integral part of your team’s success (because we will). - You’re always up for learning something new, and you master new skills quickly. - You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.
If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
Customer Service Optician • Madison, WI, US
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