Benefits:
🌟 Join a Trusted State Farm Legacy in Denver – Customer Care Manager Opportunity! 🌟
We’re a second-generation State Farm Agency proudly entering our 10th year as an independent agency owner. We’re known for our stability, exceptional customer care, and a supportive team environment where people build rewarding, long-term careers. If you’re seeking a role with a strong national brand, genuine job stability, and real opportunities for growth, we’d love to meet you!
Customer Care Manager
Position Overview
We’re looking for an experienced, friendly, and leadership-oriented professional to join our growing team in our Denver office as Customer Care Manager. In this key role, you’ll lead our customer service operations — overseeing daily client interactions, managing policy questions, claims support, billing, and team performance while building lasting client relationships. This is an excellent in-office leadership position for someone who thrives in a fast-paced, team-oriented environment with room for advancement.
Compensation
$55,000 – $80,000+ (Base Salary + Commissions + Performance Bonuses)
What We Offer
• Competitive Base Salary + Commissions & Bonuses
• 401(k) Matching Retirement Plan
• Major Medical Insurance – Agency pays 50% of the premium
• Supplemental Life Insurance – Fully paid by the agency
• Supplemental Health Policy – Fully paid by the agency
• Comprehensive paid training and ongoing development
• Generous Paid Time Off (PTO)
• Clear pathways for advancement within the agency
Who We’re Looking For
• Strong leadership and team management skills
• Excellent communication, problem-solving, and customer service abilities
• A positive attitude with a genuine desire to help both clients and team members
• Reliable, organized, and experienced in a team environment
• Interest in building a stable, long-term career with growth potential
• Prior customer service, insurance, or management experience is a plus — we provide excellent training and support!
If you value working with a respected brand, want outstanding benefits, and are ready to lead and grow with a proven agency, this could be the perfect fit.
Location: Denver Metro Area (In-Office)
Employment Type: Full-Time
Ready to join a supportive, high-performing team?
Apply now — we’ll review your application and reach out to qualified candidates soon! ✨
Customer Care Manager - State Farm Agent Team Member • Denver, CO, US
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