Business Analyst, Senior

Position Summary

Conducts research, data analysis, budgeting, forecasting and reportingin support of business decision making, strategy and operations. Participates in business process improvement, quality control and other initiatives. Develops, manages and coordinates performance and quality assessment, business process re-engineering, change management, communication and training.

Job Responsibilities

• Performs analysis on complex data models requiring customized reports and data.
• Manages small to mid-size projects.
• Executes configuration and administrative functions within the WFM scheduling tool, including; Intraday performance configuration, security profile management, and configuration of reporting structures.
• Develops and uses metrics to develop recommendations related to business strategy and operations. Presents findings and recommendations to leaders.

Qualifications

Minimum:

• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• Job-related experience, 4 years

Desired: