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Dental Treatment CoordinatorTrivium • Oakland, CA, US
Dental Treatment Coordinator

Dental Treatment Coordinator

Trivium • Oakland, CA, US
19 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Treatment Coordinator / New Patient Coordinator (Opportunity to Grow into Office Manager)

Location: Walnut Creek, California
Employment Type: Full-Time (Monday–Friday, 8:30 AM – 5:00 PM; occasional late consultations)
Salary: Starting at $30/hr (higher based on experience) + performance-based bonus

Role Overview

The ideal candidate will:

  • Act as the first point of contact for new patients, ensuring a seamless experience from lead to consultation.
  • Present treatment plans and financial options confidently, handling high-value cases ($10,000–$50,000+).
  • Manage patient follow-ups, appointments, and scheduling efficiently using our CRM and Open Dental.
  • Collaborate with the clinical team during patient consultations and take ownership of closing treatment plans.
  • Provide solutions for patient financing via third-party providers (Proceed, Cherry, CareCredit)
  • Exhibit empathy, professionalism, and strong communication while maintaining a high conversion rate.

Requirements

This role is ideal for someone with:

  • 1+ year experience as a dental treatment coordinator (experience in office management is a plus but not required).
  • Strong sales aptitude and comfort presenting high-value treatment plans.
  • Excellent organizational skills and attention to detail.
  • High drive, confidence, and the ability to handle multiple priorities under pressure.
  • Presentable, professional appearance, and strong interpersonal skills.

Benefits

Why Join Us?

  • Opportunity to grow into an Office Manager role with mentorship and training.
  • Work with a high-performing team and supportive leadership.
  • Competitive salary with bonus structure tied to case acceptance and revenue.
  • Comprehensive benefits including medical, dental, retirement match, and PTO.
  • Be part of a growing team that values professional development and patient care excellence.
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Dental Treatment Coordinator • Oakland, CA, US

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