Claims Specialist

Claims Specialist

The Claims Specialist will be responsible for independently and proactively managing the Casualty and Workers Compensation claims program within our Commercial Lines Department.

Duties and Responsibilities:

• Manages and communicates claims issues with client, carrier or producer
• Reviews claim status regularly and follows up as needed
• Provides status reports to clients and keeps service teams informed as needed
• Researches and obtains claims data from carriers as needed
• Handles claims consistent with our clients and corporate policies, procedures and HUB Broker Standards and also in accordance with any statutory, regulatory and ethics requirements
• Responsible for keeping Broker Management System up to date with correspondence and/or notes on open claims

Key Competencies:

• Teamwork Supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Quality Management Demonstrates attention to detail.
• Project Management Ability to lead a team and adhere to deadlines

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Education:

• 1-3 years of insurance brokerage or property/casualty claims experience required
• P&C/Adjusters License required or able to obtain within 120 days from hire
• Bachelor's degree preferred
• Industry knowledge in multiple Commercial Lines of coverage a plus; Workers Compensation, Property, Auto, General and Professional Liabilities, Cyberetc.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.

Other Requirements:

Must hold a valid Driver's License

Dependable transportation

Public Speaking/Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively speak to customers and teammates.
• Bilingual in English and Spanish a big plus.

Math Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

• To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word, and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team.

About Us:

HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance.

Ranked 9th among the World's Largest Brokers by Business Insurance

Ranked 9th as a Top Global Broker by Best's Review

Join the HUB team!

Apply today!