The Opportunity
We are seeking an experienced business‑focused Project Manager to lead complex Business service operations and commercial cross‑functional business initiatives within our Toxicology business unit, located in Kansas City, MO. This role is critical to driving projects from ideation through commercial execution, ensuring timelines, scope, budget, and compliance requirements are met.
The ideal candidate is an individual contributor with a business operations or business generalist background who supports cross‑functional project work. They are comfortable navigating ambiguity, partnering with stakeholders, and contributing to medium to large‑scale initiatives. This role works closely with teams across Operations, Quality, Regulatory, Software Development, Finance, and Product to coordinate activities and ensure progress against project goals.
What You’ll Work On
Lead and manage medium to large, cross‑functional projects from initiation through completion, ensuring delivery on time, within scope, budget, quality, and compliance standards
Own integrated project plans, including schedule, scope, risk, resources, dependencies, and financials
Develop and maintain key project artifacts including project charters, communication plans, risk and issue logs, status reports, and executive‑level dashboards
Serve as the primary point of contact for senior leaders and key stakeholders, providing clear, concise updates and proactively escalating risks, decisions, or changes
Partner closely with SMEs across Operations, Quality, Regulatory, Product, Software Development, Finance, Clinic Solutions, and HR to gather requirements, align deliverables, and drive execution
Drive alignment and decision‑making across functions to resolve priority, scope, and resource conflicts
Anticipate and manage project risks, proactively addressing resource constraints, scope changes, and timeline impacts
Prepare teams for business reviews, governance meetings, and system or software approvals, ensuring readiness and documentation integrity
Mentor and support other project leads by sharing best practices and strengthening project management discipline across the organization
Required Qualifications
5+ years of experience in project management, with a proven track record of leading cross‑functional initiatives in SaaS, clinical operations, and Workplace regulated testing or similarly regulated industries.
Demonstrated experience managing complex dependencies, multiple stakeholders, and competing priorities
Strong executive‑level communication and stakeholder management skills
Proven ability to deliver projects end‑to‑end, not just coordinate tasks
Preferred Qualifications
Bachelor’s degree in business, Life Sciences, or related field
PMP certification or actively pursuing certification
Experience working cross functional within quality, regulatory, or compliance‑driven environments
Proficiency with project management tools such as Smartsheet, MS Project, or equivalent
Familiarity with Agile, Waterfall, or Hybrid Methodologies
Core Competencies
Strategic thinker with strong execution discipline
Comfortable leading without authority in matrixed environments
Decisive, calm, and solutions‑oriented under pressure
Strong risk identification and mitigation skills
Financial and resource management acumen
Ability to translate complex information into actionable insights
Project Manager (Business and Commercial Operations) • Kansas City, Missouri, United States
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