Summary: Develops, administers, and supports the enterprise network systems. Responsibilities include network design, technology evaluations, network architecture, topology development, and system specifications. Other responsibilities include network monitoring, performance analysis, customer support, and fault / problem management. Remote with 50%+ travel required
Essential Duties/Responsibilities:
• Configuration, implementation, and maintenance: Cisco Firewall, Cisco Router, Cisco Switch, Cisco VPN, Velocloud SD-WAN, Meraki Wireless, ISE, A10 Load Balancer, other Network Team Devices • Monitoring Systems: WhatsUp, MRTG, • Other tools: FTD FMC, DNA Center, ThousandEyes • Network Device/Warehouse Inventory Management • Remote access maintenance and configuration.
• Cable Management configuration, implmentation, maintenance • Internet connectivity configuration, implementation, maintenance.
• UNIX scripting and log maintenance
• Provide 24-hour on-call support, including evenings and weekends. On-call rotations required.
Education: Bachelor's degree in an accredited four-year college or university or equivalent work experience preferred. CCNA preferred but not required.
Experience: Minimum 2 years in-depth experience with Cisco router and switch configuration, implementation and maintenance / troubleshooting at an enterprise level.
Additional Knowledge, Skills and Abilities:
• TCP/IP protocol analysis.
• VoIP protocol configuration and analysis.
• Network monitoring tools maintenance and configuration.
• Administration of operating systems: Unix, Linux, Windows.
• DHCP configuration and maintenance.
• Netscout configuration, implementation, maintenance.
• Scripting environments (shell, PERL, TCL etc).
• Data center design and management.
• Participation in disaster recovery/business continuation activities.
• Dedication to following procedures and regulations.
• Ability to work as an individual contributor or as a team member.
• Strong analytical, diagnostic, and problem solving skills.
• Written and verbal communication skills and the ability to interface effectively with diverse user community.
• Valid driver's license and the ability to attend meetings and respond to application problems at various corporate sites when necessary.
Working Conditions
• Office and Plant environments
• Remote with 50%+ Travel is required
• Some after hours support and change control required • On call rotations required
Role Specific Duties/Responsibilities:
• Perform all Network Administration and related functions.
• Lead technical support for meeting network objectives, evaluate, design, and implement resolutions to network configuration.
• Design and document network administration policies and procedures for the production environment.
• Work with the technical teams to design technical requirements for the production environment.
• Ensure segregation of duties remains intact in all network / application interactions.
• Track and maintain network application licenses. Reconcile license issues on a yearly basis.
• Perform periodic self-assessments/audits of all aspects relating to networks within all IP environments.
• Train junior personnel.
Bonus Skills, Roles and Abilities:
• Work with leadership to identify opportunities to improve and enhance systems • Help build business cases to support expenditures necessary.
• Facilitate requirements gathering efforts and clearly document system requirements.
• Build comprehensive work plans and oversee their execution.
• Coordinate the documentation of functional and technical design specifications.
• Develop and execute implementation plans • Lead the development of prototypes/proofs of concept to validate key technical assumptions prior to making significant decisions.
• Regularly report status and raise issues/risks as appropriate. Anticipate and adjust for problems and roadblocks while eliminating roadblocks within control • Informal coaching and mentoring.
• Ability to prioritize workload.
• Excellent troubleshooting and problem resolution skills required.
• Ability to work well under pressure, remaining focused and calm in the face of distractions, changing priorities in a fast-paced environment.
• Detail oriented, self-starter with strong interpersonal skills.