Director, Quality Engineering

Director, Quality Engineering

Santa Clara, California, United States

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.

About the role

At Netskope, we embrace a model where each development team is responsible for their own testing. The Central Quality team is the backbone that oversees shared quality processes, metrics, tooling and environments across the whole engineering organization.

We are looking for a Director of Quality Engineering to lead the US based part of the Central Quality organization. In this role you'll be responsible for tracking product quality across engineering and driving improvements in testing, releasing and quality reporting. You'll report directly to the head of quality, and work closely with your counterpart in India to drive engineering-wide improvements.

Additionally you will manage three US base teams responsible for all the shared test environments, and test automation and reporting services utilized by the whole engineering organization.

This is a high-impact technical leadership role perfect for a hands-on seasoned QE leader who has experience running large quality engineering and tool development organizations.

What's in it for you

Opportunity to make a difference. We're at an inflection point where our existing quality and release processes and testing infrastructure won't scale much longer. You'll get to influence and drive the implementation of the next generation processes and tooling, and change how software is tested and released at a multi-billion dollar company.

Additionally you will manage a mature test tooling organization consisting of two distinct teams, each led by established managers. You'll have an opportunity to direct the growth of the test tooling organization to address the future challenges in a rapidly growing company.

What you will be doing

• Take ownership of release and quality processes to improve them.
• Define and develop automated quality reporting workflows that work across a variety of product development teams.
• Improve release management processes.
• Drive the implementation of next-generation test automation and smoke testing frameworks and test reporting systems.
• Provide day-to-day management and mentorship to 2 or more engineering managers/senior managers.
• Foster a culture of technical excellence and growth, adopting latest new tools, technologies and development processes like spec-driven development.
• Oversee the long term testing / pre-production environment strategy, ensuring high availability and stability for testing environments used by the entire company.
• Work closely with multiple QE and development teams, PMO, engineering management and product management.

Required skills and experience

• 15+ years of experience in software engineering, with a strong background in test automation and tooling.
• 10+ years of management experience, with at least 3+ years experience managing other managers (Director level experience).
• Proven experience running Engineering Productivity, Internal Developer Platform, or Tooling development teams. You understand the unique challenges of treating developers and quality engineers as your primary customer.
• Strong background in building scalable test automation frameworks (Python, Go, or Java).
• Strong background in CI/CD pipelines (Jenkins, GitHub Actions) and how test infrastructure integrates with them.
• Experience overseeing OPS/SRE functions, specifically regarding the management of complex, distributed test environments.
• Strong verbal and written communication skills. Ability to work with a globally distributed team across different time zones (US, EU, India, Taiwan).

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

Compensation: At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states. The successful candidate's starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions. For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement. In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site.

Salary Range

$147,000 - $299,500 USD

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.