Mercedes-Benz of Hampton is seeking a highly professional, customer-focused Client Engagement Specialist to join our Business Development Center. This role is responsible for managing digital sales opportunities, nurturing client relationships, and delivering a premium brand experience from the very first interaction. This is not a call center role. This position requires emotional intelligence, discipline, strong communication skills, and a commitment to representing the Mercedes-Benz standard of excellence.
The Client Engagement Specialist serves as the first point of contact for internet inquiries, inbound calls, and CRM-driven opportunities. The ideal candidate understands that every interaction reflects the Mercedes-Benz brand and is committed to delivering a refined, responsive, and professional client experience.
This individual will proactively manage digital leads, engage prior customers, execute targeted outreach campaigns, and support the sales team through appointment setting and pipeline development.
Key Responsibilities
Qualifications
What We Offer
Ideal Candidate Profile
The ideal candidate understands that luxury sales begin long before the customer steps into the showroom. They are proactive, organized, and take ownership of their pipeline. They do not wait for opportunities they create them.
If you are motivated, polished, and ready to represent Mercedes-Benz at the highest standard, we invite you to apply.
Client Engagement Specialist (BDC) MERCEDES BENZ HAMPTON • Hampton, VA, United States
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