DATA SUPPORT ASSOCIATE

Data Entry & Operational Support Specialist

Are you looking for a career, not just a job? Look no further as Ace Technologies, LLC is the place for you! Ace Technologies is a full-service integrator. While our roots are in industrial controls, Ace Technologies has grown into Video Surveillance, Fire Alarm and Mass Notification, Telecom and Networking, and Audio Visual and Aerial Survey and Photography just to name a few. As technology constantly evolves, so do we. Ace Technologies stays on the cutting edge of business technology. Our history of safety and quality has been established through years of successful projects and satisfied customers. Ace Technologies is growing bigger in business each year and has no signs of slowing down!

Benefits are the game changer!

We offer a comprehensive benefits package designed to assist our employees and their families with their financial security, health and well-being. In addition to a competitive base pay, we offer a variety of benefit programs.

• Health, Life, Dental, Vision Plans, PTO, Holiday Pay and more
• 401(k) Program with a Company Match
• Apprenticeship Programs and Workforce Development Opportunities
• Employee corporate discounts and Tool Purchase Programs

General Summary:

The Data Entry & Operational Support Specialist is a detail-oriented and organized professional who supports both inspection report processing in Microsoft Excel and daily warehouse administrative operations. This position plays a critical role in ensuring accurate and timely completion of fire protection system inspection reports, while also assisting with receiving and tracking incoming materials in our warehouse.

This is not a basic data entry position. This role requires critical thinking and the ability to interpret and professionally document technical inspection findings.

Preferred Job Skills:

• Experience working with inspection reports, service reports, or technical documentation
• Familiarity with fire protection systems (fire alarm, sprinkler, suppression systems)
• Experience with inventory, shipping/receiving, or warehouse coordination
• Experience in construction, life safety, or facilities management industries

Mandatory Hiring Requirements:

• References, Background Check, Drug Screen Testing, Valid Driver's License

Required Skills & Qualifications:

• Strong data entry skills with a high level of accuracy
• Proficiency in Microsoft Excel (required)
• Excellent written communication skills, particularly in professional/technical writing
• Strong attention to detail and ability to spot inconsistencies
• Ability to work with narrative-style documentation (not just checklists or forms)
• Excellent organizational and time management skills
• Ability to manage multiple responsibilities in a fast-paced environment
• Ability to interpret data and convert it into technically accurate, clear, and professional documentation
• Valid driver's license with a clear driving record

Key Responsibilities:

• Inspection Report Processing
• Input inspection data into Excel-based report templates for multiple fire protection systems, including:
• Fire alarm systems
• Sprinkler systems
• Fire extinguishers
• Kitchen hood suppression systems
• Translate technician field notes into clear, professional, and standardized narrative descriptions
• Ensure consistency in terminology, formatting, and report structure across all inspection documents
• Review reports for completeness, accuracy, and proper grammar before final submission
• Identify and flag missing or unclear information for follow-up with technicians or management
• Maintain organized digital records of completed inspection reports
• Warehouse & Operations Support
• Assist with receiving incoming parts and materials at the warehouse
• Verify shipments against purchase orders and packing slips
• Accurately log received items into inventory or tracking systems
• Organize and label materials for proper storage and distribution
• Communicate discrepancies (shortages, damages, incorrect items) to appropriate personnel
• Support the Assistant Operations Support Administrator with daily administrative tasks

Required Physical/Mental Functions:

• Comprehend and practice safe work procedures as outlined in Company Safety Handbook.
• Read and interpret instructional manuals and written instructions.
• Must hear and see well (either natural or with correction).
• Must be able to bend, stoop, squat, kneel, push, pull and reach overhead.
• Able to lift objects weighing up to 30 pounds, with frequent lifting and carrying of objects weighing up to 20 pounds.
• Tolerant to prolonged sitting.
• Repetitive use of arms, hands, and fingers.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Office-based position with regular interaction in warehouse setting (on-site required)
• Combination of desk work and light warehouse coordination
• Frequent collaboration with field technicians and office staff
• Fast-paced environment with deadlines tied to inspection schedules and material needs
• Considerable amount of time making repetitive motions.
• Considerable amount of time sitting.
• Considerable amount of time using telephone and computer.
• Sounds, noise levels may be distracting or uncomfortable.

What Success Looks Like in This Role:

• Reports are completed accurately with minimal corrections needed
• Consistent, professional language is used across all reports
• Incoming materials are received, verified, and organized accurately
• Strong coordination between office, field, and warehouse operations
• Turnaround time for reports and receiving tasks is efficient and reliable

AAP/EEO Statement:

Ace Technologies, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, disability status, protected veteran status, or any other category protected by federal, state, or local law.

Drug-Free Workplace Program Statement:

Ace Technologies, LLC provides a Drug-Free Workplace and prohibits the presence of certain items and substances on project or company premises and property and prohibits project and company personnel and others from reporting to work, working or being present on project or company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantity of alcohol, illegal drugs or other unauthorized substances present in the body. Ace Technologies abides by their Drug and Alcohol Abuse Policy as part of its commitment to safety and quality.

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at either 229-506-5240 or hr@aceelectric.net

Equal Opportunity Employer, including disabled and veterans.