Director of Marketing | Full-Time | Macon Centreplex

Director of Marketing

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary: Do you have a strong and creative background in event marketing? Do you wake up every day thinking of creative ways to engage the community or how you could enhance the fan's experience? Then we want you at OVG. This position calls for a dynamic venue and event marketer. The Director of Marketing will manage, supervise, and coordinate all the activities of the Marketing department to reach budgeted goals. This person will create and implement marketing plans, manage event advertising budgets and promotions, and ensure successful event campaigns. This position is responsible for creating and maintaining relationships with media partners, community partners, and various organizations throughout the area. They will oversee the media buying and billing process. This position will oversee the brand for the venues, public relations, community outreach, promotions, group sales, and publicity for the venue and the events: concerts, sporting events, meetings, and shows within the facility, while developing creative marketing campaigns that promote public/community awareness.

This role pays an annual salary of $75,000-$85,000 and is bonus eligible.

Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until September 11, 2026.

About the Venue: The Macon Centreplex is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team, the Macon Mayhem, and seats 9,000 patrons. Family shows, concerts, trade shows, GHSA, among others, are frequent entertainment at the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding, The Allman Brothers, and Little Richard. The venue hosts concerts, weddings, private galas, and comedy shows, among other events, in its 2,500-seat space. The 10,000-capacity Amphitheater opened in the spring of 2024 with concerts, comedy shows, graduations, and community events.

Responsibilities

• Develop, implement and evaluate marketing strategy to promote concerts/shows and venues
• Responsible for the creation, development and implementation of strategic marketing and advertising plans for the three venues
• Explore cross-marketing opportunities between events, area partners, and throughout the community
• Create and maintain relationships with local, regional and industry media partners and promoters
• Collaborate with area stakeholders on promoting and selling the Macon Centreplex Coliseum, Auditorium, and Atrium Health Amphitheater
• Develop and execute marketing plans to promote all artists/tours coming to Macon Centreplex Coliseum, Auditorium, and Atrium Health Amphitheater
• Develop and implement creative campaigns targeting promoters and show organizers to sell Macon Centreplex Coliseum, Auditorium, and Atrium Health Amphitheater as an entertainment destination
• Negotiate contracts and implement creative cash/trade proposals/campaigns with media partners, including digital, radio, print, TV, and outdoor
• Create pre-show and post-show guest experiences that draw guests to the venue and the surrounding area
• Manage internal marketing assets for all events, including but not limited to marquees (digital billboards), in-arena digital video boards and ticket giveaways, LED ribbons, posters and more
• Develop and execute social media campaigns, email marketing, and promotions to drive sales, fan engagement and brand awareness
• Develop and implement creative campaigns to promote premium seating sales
• Lead all PR efforts, including preparing press releases, pitches and media drops for events and venue initiatives
• Write or review copy for news releases, public service announcements, and weekly calendars concerning upcoming events and provide for distribution to the media, business chambers, visitor service bureaus, etc.
• Collaborate and coordinate activities with all internal departments and external personnel to ensure project success
• Create and manage brand voice for both venues on all social media platforms and external marketing efforts
• Prepare and maintain project budgets; work closely with General Manager on post-show recaps
• Collaborate closely with the Box Office to ensure all event aspects are accurate and running accordingly
• Research and follow current music marketing trends and venue marketing efforts and implement best practices in the day-to-day activation
• Analyze marketing efforts and adjust efforts based on learnings, trends, and activity
• Create and implement grassroots initiatives for all events
• Project manage F&B initiatives in collaboration with the venue's F&B general manager and division marketing leads
• Enhance existing promotional initiatives and develop new marketing programs and initiatives to maximize ROI, such as third-party partnerships, new media avenues, etc.
• Participate in the development and implementation of annual marketing goals and objectives and management of department budget
• Direct the hiring and training of marketing staff members and oversee their daily activities, including graphic design, in accordance with company policy and addressing complaints and resolving problems as needed
• Interpret the venue customer experience to be measured
• Responsible for measuring, reporting and achieving performance against agreed-upon service levels and ROIs
• Plan and oversee the venue's advertising and promotion activities, including print, electronic, and digital outlets. This includes full-cycle production, including but not limited to writing all ad copy; working with outside advertising agencies on ongoing projects; working with graphic designers and printers to oversee design, layout and production of promotional materials
• Work with OVG Corporate Partnerships team to leverage sponsorship opportunities to increase brand awareness and synergies
• Works with OVG Corporate Partnerships team to implement and maintain corporate sponsorships for the building in both new and renewal business
• Standardize reporting of digital marketing campaigns using Google Analytics to track revenue and KPIs
• Provide thought leadership, data analysis, and strategic focus to our marketing communications, customer experience strategies and brand management
• Maintain knowledge of trends/best practices and influence the business, project teams and peer groups to innovate and align around an integrated strategy constantly
• Leverage strong research and analytical skills to analyze data and inform management on key perceptions and trends to drive strong decision-making
• Drive the completion key deliverables with strong attention to time, quality, impact and style
• Partner with web development team to direct site features, design and goals focusing on customer engagement
• Instruct and assist current vendor community with social media marketing strategies for their individual business locations on the fairgrounds
• Other duties as assigned.

Qualifications

• Bachelor's Degree or better from an accredited college or university with major coursework in marketing, public relations, business administration, or other related fields.
• 5-7 years of increasingly responsible experience in sales and/or marketing required, preferably with sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
• Knowledge of marketing and advertising/sponsorship program development
• Knowledge of Public Relations
• Knowledge of website maintenance, website design, and website optimization.
• Proficiency with media buying and promotions
• Ability to work with wide array of client groups, vendors and business partners enterprise-wide
• Analytical skills to forecast and identify trends and challenges using website analytics
• Excellent verbal and written communication skills
• Must be able to project a professional manner and appearance, and communicate effectively with clients, senior management, staff and the general public
• Working knowledge of mobile, POS, and payments to digital menu boards, guest apps and loyalty systems
• Digital expertise with various digital channels, social media, and data acquisition.
• An entrepreneurial spirit and an internal motivation that inspires others to think more and do more
• Creativity skills that inspire brand loyalty
• Innovator with increasing per-