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The Money Store
Mortgage Loan Originator - HawaiiThe Money Store • Honolulu, HI, United States
Mortgage Loan Originator - Hawaii

Mortgage Loan Originator - Hawaii

The Money Store • Honolulu, HI, United States
30+ days ago
Job type
  • Full-time
Job description

Mortgage Loan Originator

The Mortgage Loan Originator increases the mortgage loan portfolio by developing business contacts and attracts customers with a knowledge of all products offered. She or he is required to complete the mortgage loan processing and closing while maintaining a close working relationship with active and closed loans.

Responsibilities

  • Conducts business in a professional and legal manner.
  • Ensures that he/she is the point of contact for each and every one of his/her loans and maintains a positive relationship with each borrower.
  • Interview applicants to determine financial eligibility for loans.
  • Be able to structure and close loans effectively and legally.
  • Services active loans efficiently, completely and correctly.
  • Guarantees an exceptional customer experience including counseling applicants on loan repayment policies and restrictions.
  • Maintains a portfolio of close loans and keeps a strong working relationship with them.
  • Assist in the selection of financial award candidates using electronic databases to certify loan eligibility.
  • Adhere to compliance guidelines and familiarize himself with the changing laws and regulations.
  • Knows the loan process in its entirety and is able to inform a borrower or potential borrower about the information required by law including any additional forms or information necessary to complete the loan.
  • Keep the borrower informed on all status changes.
  • Know all the products offered by the Money Store and their specifications and to know where to refer customers for a product we do not offer.
  • Maintain a customer's confidence by keeping all loan information confidential.
  • Be able to explain to a customer why a loan is rejected and answer any questions from the customer while maintaining a positive relationship with the customer.
  • Know how to efficiently use LOS systems, CRM systems and credit acquisition systems.
  • Maintains an open communication and a professional working environment with coworkers and corporate.

Qualifications

  • Has an NMLS License.
  • Able to communicate via the telephone, face to face and email.
  • Supports diversity and is familiar with current laws and practices.
  • Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.
  • Is familiar with all the computer programs used throughout the loan process and the legal steps for a loan.
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Mortgage Loan Originator - Hawaii • Honolulu, HI, United States

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