Senior Principal Consultant

Senior Professional Services Principal Consultant

We are Progress - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. Join us as a Senior Professional Services Principal Consultant and help us do what we do best: propelling business forward. This will be a role working between your home office and one of our customer locations in Honolulu Hawaii. This position is contingent on you living in Hawaii. Progress Federal Solutions is a wholly-owned subsidiary of Progress Software, a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world's financial systems, prevent terrorism, and much more. Progress Federal Solutions focuses on servicing the U.S. government and public sector. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI.

We are seeking a seasoned Senior Professional Services Consultant to join the Progress Federal Solutions consulting team as a trusted technical advisor. The ideal candidate brings 10+ years of hands-on database experience, a strong foundation in enterprise data management, and the versatility to support Progress Software solutions across integration, search, analytics, and emerging AI-enabled capabilities, partnering closely with customers to modernize and optimize mission-critical data platforms.

In this role, you will:

• Partner with US Government customers as a trusted technical advisor to assess current-state data platforms and define modernization roadmaps.
• Design and implement secure, scalable architectures using Progress Software solutions across data management, integration, search, and analytics.
• Lead hands-on delivery from proof-of-concept through production, including installation, configuration, automation, and operational hardening.
• Build and optimize APIs and data pipelines to support mission applications, including event-driven and streaming patterns where applicable.
• Troubleshoot complex customer issues across application, data, and infrastructure layers; provide root-cause analysis and remediation plans.
• Collaborate with customer stakeholders, engineering, and product teams to translate mission needs into technical requirements and solution designs.
• Develop implementation artifacts (architecture diagrams, runbooks, deployment guides) and deliver knowledge transfer to customer teams.
• Mentor teammates and contribute reusable patterns, accelerators, and best practices to improve delivery quality and consistency.
• Support emerging AI-enabled use cases (e.g., semantic search, RAG) by helping customers operationalize prototypes with appropriate evaluation and governance.

Your background:

• US Citizen required due to access needed in this role.
• Active Top-Secret clearance with Full Scope or Counter-Intelligence Poly.
• Located in the United States to support a role in Honolulu HI.
• Half to full-time on-site.
• Strong project-based experience with NoSQL, Graph (RDF triple-stores) or relational databases.
• Strong project-based experience developing enterprise-grade production software.
• Project-based experience in the following areas:
• Programming languages such as: JavaScript, TypeScript, Java, or Python.
• API-driven architectures, REST, microservices, and event-driven or streaming patterns.
• Containerization technologies such as Docker or Kubernetes, including K8s platforms such as Amazon Elastic Kubernetes Service, Azure Kubernetes Service, Red Hat OpenShift, Rancher, or other enterprise-level platform.
• Cloud platforms such as Amazon Web Services (AWS) or Microsoft Azure, including common services such as EC2, S3, EBS, IAM (Amazon) or Azure Virtual Machines, Azure Blob Storage, Managed Disks, Entra ID (Azure).
• JSON or XML data modeling.
• Experience across multiple programming tools, package managers, and common packages or libraries (e.g., npm, Node.js, pip, Anaconda, yum, apt).
• Advanced debugging tools (Chrome DevTools, VS Code/IntelliJ debuggers), and implementing automated testing with tools such as Postman, JUnit, PyTest, etc.
• Experience using modern source code management and CI/CD tools such as GitHub, GitLab, GitLab CI, Jenkins, or Azure DevOps.
• Experience using Linux administration and shell scripting.
• High capacity for learning new technologies.
• Strong communication skills with ability to demonstrate and present to customers and stakeholders.
• Ability to be a mentor to junior developers and consultants in the field.

Additionally, it would be beneficial if you have:

• Web development experience with React, Vue.js, Angular, or other technologies.
• Experience with:
• Business Intelligence applications like Qlik Sense, Tableau, or Power BI.
• Analytics tools like SAS, R, Python libraries such as Pandas, NumPy, scikit-learn, and other advanced statistical software.
• Applied experience building and deploying ML/DL solutions, including LLM-based applications, from prototype through production (model selection, fine-tuning, evaluation, and inference).
• Hands-on familiarity with modern LLM techniques, including vector embeddings, prompt engineering, and retrieval-augmented generation (RAG).
• Content or knowledge management systems, geospatial systems, or semantic search technology.
• Kafka, NiFi, MuleSoft, Boomi, or other data integration technologies.
• Agile development methodologies such as Scrum, SAFe, Kanban.

Base Salary Range: $140,250 - $173,250 This position is also eligible to participate in our commission plan (up to $25,000 at goal). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance).
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply now! Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!