Benefits:
Cha & Associates American Family Insurance | Madison, WI
Build Relationships. Deliver Outstanding Service. Grow Your Insurance Career.
Are you an experienced insurance professional who enjoys helping customers just as much as you enjoy identifying opportunities to better protect them? Are you looking for a position that offers the perfect balance of customer service and sales?
Cha & Associates American Family Insurance is seeking a Customer Service Representative to join our growing team in Madison, WI. This role is ideal for someone who enjoys building long-term relationships with clients while contributing to the agency's growth through thoughtful, needs-based sales.
Approximately 60% of your time will be dedicated to servicing existing clients and 40% will focus on identifying cross-selling and new business opportunities.
If you're licensed, customer-focused, and enjoy working in a collaborative environment, we'd love to meet you.
Why Join Cha & Associates?
What You'll Do
As a Customer Service Representative, you'll provide exceptional support to existing customers while identifying opportunities to strengthen their insurance protection.
Responsibilities
What We're Looking For
Preferred Qualifications
Ideal Candidate
Who Thrives in This Role?
This position is perfect for someone who enjoys helping people, solving problems, and building trust with customers. The most successful candidates understand that exceptional service naturally creates opportunities to deepen client relationships and provide additional value through insurance solutions.
If you enjoy balancing customer care with consultative sales and want to build a long-term career with a respected American Family Insurance agency, this is an excellent opportunity.
Customer Service and Sales Representative • Madison, WI, US
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