S&G Carpet and More is seeking a new Customer Service Manager for the South Bay! S&G Carpet is dedicated to providing the premiere customer service experience to its customers. And as a Customer Service Manager, you will help ensure that S&G continues to set that industry standard. As a Customer Service Manager, you will visit job site locations to help troubleshoot day-of-installation problems, work ensure a smooth installation experience for the customer, and diagnose/resolve any customer concerns that might arise through service tickets. This is a salaried (exempt) position based out of Santa Clara, but this role will service the greater Santa Clara County area. Flooring is a growing $15.5 billion per year industry with opportunity for career advancement. S&G Carpet and More is the leading floor covering retailer in Northern California with a reputation for high quality products, expert installation, and amazing customer service. We look forward to receiving your resume and getting to know you better!
Schedule: M-F, though some weekend work will be required on occasion Compensation: $79,000 to $85,000 per year base salary, plus bonus.
Benefits:
Position Requirements:
Position Qualifications:
If this position interests you, we look forward to receiving your resume!
Customer Service Manager • Santa Clara, CA, United States
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