Senior Community Giving Specialist

Senior Community Giving Specialist

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, our mission is simple but powerful: we are in the relationship business, and we exist to make a massive difference, one cup at a time. Philanthropy is core to our identity, but our approach is uniquely Dutch Brosbuilt on high energy, speed, and deep connection to our shops rather than traditional fundraising models or siloed corporate social responsibility (CSR) programs. Our giving portfolio is dynamicencompassing National Giving events, local shop givebacks, and community activations funded both through corporate and foundation dollarsand is built to fuel brand engagement, support our incredible shop crew, and amplify our unique culture of speed, quality, and service.

The Senior Community Giving Specialist is a business-minded, relationship-driven individual contributor responsible for driving the operational execution, platform management, and cross-functional integration of our giving portfolio. Reporting directly to the Director of Philanthropy, this role functions as the operational backbone of the team, managing the complex technology systems and project lifecycles that power our giving campaigns, volunteer mobilizations, corporate impact sponsorships, and foundation initiatives.

Because we exist to support the front lines, a huge part of this role is collaborating closely with our field operators. You will focus on continuous process improvements, creating clear educational resources, and offering hands-on system support to ensure our shops can execute giveback days flawlessly. This role is an exceptional fit for experienced Dutch Bros shop managers and/or operators who want to bring their deep, hands-on understanding of our shop culture and field realities to a corporate campaign and platform level. Since our programs are funded through corporate and foundation dollars, the ideal candidate must approach giving through an execution lensbalancing a heart for making a massive difference with a mind for operational excellence.

Key Result Areas

• Platform Management & Dual-Entity Impact Tracking
• Field Collaboration, Process Improvement & Education
• Cross-Functional Integration & Brand Consultation

Skills

• Advanced Workflow Optimization
• Highly Organized Project Management
• Operational Grounding & Pride in Execution
• Strong Communication Skills
• Heart for Giving & Collaborative Spirit
• Agility & Growth Mindset
• Field Operator Support & Educational Resource Development
• Process Improvement & Feedback Loop Management
• Data, Budgeting, & Legal/Funding Entity Compliance
• Workplace Organization & Process Mapping

Job Qualifications

• Education: BA/BS in Business Administration, Marketing, Communications, or a related field required, or equivalent professional experience.
• Experience: A minimum of 4 years of progressive experience managing complex corporate programs, brand-driven giving initiatives, system platforms, or corporate foundation operations. A proven background as a Dutch Bros Shop Manager or Operator is highly valued and considered an outstanding fit for this role, as is experience in a corporate retail, hospitality, or Quick Service Restaurant (QSR) environment.
• Platform & Systems Expertise: Proven experience managing or learning enterprise program software and grant management platforms (e.g., Benevity) to track multiple distinct funding streams (corporate vs. foundation) is highly preferred. Near-expert proficiency in Microsoft Office/365 programs (including advanced Excel) and Smartsheet is required to independently manage project timelines, data tracking, and campaign workflows. (For internal shop managers/operators, a strong aptitude for mastering these digital platform tools is required).
• Project Management: Strong project management skills with a track record of leading cross-functional, company-wide campaigns from operational roadmap to post-campaign commercial debrief. A Project Management Certification (PMP or CAPM) is preferred but not required.
• Field & Operator Collaboration: A passion for supporting the front line, with a proven track record of gathering feedback from field teams to drive process improvements and build user-friendly training resources.
• Business Alignment: Strong capability to tie community platforms and strategies back to internal employee engagement, corporate culture, and customer brand loyalty.
• Data & Logistics: Strong analytical capabilities with experience handling data governance, separate legal/funding entity workflows, and financial tracking to meet public company reporting standards.

Location Requirements:

• This position is located in the Tempe, AZ office.
• Schedule: Full-time, following a 4-day on-site schedule (MondayThursday in-office, Friday remote), with flexibility required for occasional evening or weekend community events.

Physical Requirements

• Occasionally move or lift office items
• Must be able to work in an office environment
• Must be able to communicate in an effective manner to perform job duties
• Vision must be good or corrected in order to perform essential job duties
• Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties
• Ability to read and write in English in order to process paperwork and follow up on any actions necessary
• Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment

Compensation:

DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!