Courtyard by Marriott Richmond Berkeley
Richmond, CA
Full-time
Courtyard by Marriott Richmond Berkeley is seeking an experienced and service-driven Front Office Manager to oversee front desk operations while supporting financial processes including accounts receivable and invoicing.
This role is ideal for a hospitality professional who excels in guest service, team leadership, and operational organization, including managing group reservations and coordination.
Manage accounts receivable (AR), including tracking outstanding balances and follow-ups
Prepare and process invoices for corporate accounts, group bookings, and extended stays
Ensure accurate billing, folio reconciliation, and guest account management
Coordinate with accounting on payments, discrepancies, and reporting
Handle cash management, audits, and front office financial reporting
Monitor guest satisfaction scores and online reviews; drive improvements
Collaborate with housekeeping, maintenance, and sales teams for seamless operations
Courtyard by Marriott Richmond Berkeley offers modern accommodations and exceptional service in the East Bay.
We foster a welcoming environment for our guests and a collaborative, engaging workplace for our associates.
Front Office Manager • Richmond, CA, US
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