Coordinator, Nursing Administration

Coordinator, Nursing Administration

We are recruiting for a mission-driven Coordinator, Nursing Administration to join our team!

Our Values

Respect | Belonging | Accountability | Transparency

Department

Nursing Support Services

Job Summary

Under minimal supervision, the Administrative Clinical Coordinator (ACC) coordinates complex administrative and clinical barriers on campus (inpatient and outpatient) within the operations of Hospital Services on a cross-departmental basis. This role serves as the operational resource for nursing on an assigned shift, functioning as the senior on-site clinical and administrative authority in the absence of other departmental leadership. Responsibilities include but are not limited to: Patient Flow, Clinical Staffing, Regulatory Issues, Disaster Response, Employee Health, Emergency Management, Descendent Affairs, Risk Management, Safety, Security, Patient Representative / Social Services, Nutrition Service, Physician Relations, Human Resources, and Community Health Services. Utilizes the Theory of Human Caring and Caritas in daily practice.

Essential Functions:

• Hospital-Wide Operations & Coordination Functions as the on-site clinical and administrative support, directing hospital day to day operations. Functioning as a liason for all departments nursing and ancillary departments, assesses and resolves complex operational, clinical, and interpersonal issues, utilizing sound judgment, conflict resolution, and crisis intervention. Interprets and applies hospital policies and procedures in real time; provides guidance to staff, charge nurses, and providers. Serves as the central point of coordination for hospital-wide communication, ensuring timely and accurate information flow across leadership, departments, and support services. Responds to provider concerns and operational issues, facilitating resolution or escalating appropriately. Synthesizes and communicates critical operational updates, including participation in Daily Patient Safety Briefings. (25%)
• Patient Flow & Capacity Management Directs patient placement and throughput in collaboration with admitting providers, charge nurses, and care teams, ensuring alignment with patient acuity, staffing, and unit capabilities. Makes real-time bed assignment and transfer decisions to optimize capacity and maintain safe patient flow. Proactively identifies and mitigates barriers to throughput, including Emergency Department boarding and diversion risk. Leads bed huddles and coordinates staffing plans for upcoming shifts, adjusting resources based on census and acuity. Maintains accurate documentation in staffing and scheduling systems to support operational and payroll integrity. (20%)
• Staff Support, After-Hours Leadership & Escalation Provides real-time leadership support to clinical staff across the organization, particularly during off-shifts when unit leadership is not present. Rounds on units to assess staffing, identify operational concerns, and support care team needs. Addresses immediate staff concerns related to patient care, safety, and conduct; intervenes as needed to maintain operational integrity. Serves as the escalation point for charge nurses, guiding complex clinical and operational decision-making. Documents and escalates concerns to appropriate leadership in a timely manner. (15%)
• Clinical Assessment & Crisis Response Responds to emergent clinical situations, including rapid patient deterioration and code events, ensuring appropriate coordination and escalation. Applies advanced clinical judgment to assess and support patients across multiple care settings and acuity levels. Partners with bedside staff to stabilize patients, guide clinical decision-making, and ensure appropriate level of care. (15%)
• Regulatory Compliance, Risk Management & Patient Safety Ensures adherence to hospital policies, regulatory standards, and accrediting body requirements. Identifies, responds to, and escalates safety events, near-misses, and operational risks. Leads service recovery efforts by addressing patient and family concerns in the absence of unit leadership. Collaborates with Risk Management, Patient Relations, and other departments to resolve issues and ensure proper documentation. (10%)
• Disaster & Emergency Management Supports activation and coordination of hospital emergency and disaster response plans. Communicates real-time situational updates and collaborates with Emergency Management, Security, and leadership during events. (10%)
• Decedent Affairs & End-of-Life Support (5%) Coordinates decedent affairs processes in accordance with policy, including facilitating communication and appropriate handling procedures. Supports staff and families during end-of-life situations and connects them with appropriate resources. (5%)

Education:

• Bachelor's Degree Required

Work Experience:

• 4-6 years progressive healthcare experience required, with a minimum of 3 years in professional nursing practice in a hospital setting, including experience in high-acuity environments such as Critical Care or Emergency Department. Required and
• 1-3 years supervisory, charge, or lead nursing experience required, demonstrating the ability to oversee clinical staff, manage shift operations, and exercise independent judgment in complex or emergent situations. Required

Licenses:

• ACLS-Advanced Cardiac Life Support - AHA - American Heart Association Required and
• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• RN-Registered Nurse - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Adherence to Standards of Professional Nursing Practice/ Process / Performance regulatory requirements and the Joint Commission Standards. (Signed ANA addendum)
• Strong understanding of the principals of customer service as it applies to patients, staff and the community
• Ability to assist in identifying ways to promote quality patient centric care and maintain Denver Health's high level of patient satisfaction.
• Ability to work effectively in a team matrix environment. Ability to communicate clearly and effectively at all levels and in a cross functional environment.
• Ability to work closely with staff, charge nurses, clinical nurse educator(s), and Nursing Managers, physicians, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.
• Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
• Proficient in Electronic Health Record
• Proficient in use of electronic Staff Scheduling system

Shift

Varies (United States of America)

Work Type

Regular (0.75 FTE)

Salary

$43.78 - $67.86 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado's primary, and essential, safety-net healthcare