Talent.com
Mercor
Remote Customer Success Engineer (India) - AI Trainer ($30000-$45000 per hour)Mercor • Macon, Georgia, US
Remote Customer Success Engineer (India) - AI Trainer ($30000-$45000 per hour)

Remote Customer Success Engineer (India) - AI Trainer ($30000-$45000 per hour)

Mercor • Macon, Georgia, US
1 day ago
Salary
$30,000.00–$45,000.00 yearly
Job type
  • Full-time
  • Remote
Job description
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work. # **About the Role** Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. When they run into issues or have questions and reach out for help, you will be responsible for giving them a speedy and delightful experience. You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Since your conversations with the talent applying on our platform will often be the first interaction someone has with Mercor, maintaining an enthusiastic, upbeat tone while writing at native English level proficiency is important. We use a lighthearted and informal tone in our support communication while at the same time being very professional and precise in our replies. Note: This is a **remote, 6-day/week** role requiring **substantial overlap with Pacific Time (PT/PST)** working hours. # Key Responsibilities - Investigate talent-reported issues end-to-end: reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects. - Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior. - Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prompt refinement, or clear user guidance. - Surface systemic patterns and product risks to engineering and product leadership. - Create clear documentation and runbooks to reduce repeat issues and improve resolution speed. - Communicate with precision, professionalism, and empathy. # **Qualifications** - Ability to debug web applications, likely coming from either a - Degree in Computer Science, Software Engineering, or a related technical field from a top-tier institution or prior experience at a high-growth technology startup. - Experience building modern web applications (React, Node, Flask, Next.js, etc.) OR - 2-5 years of experience supporting customers on such web applications. - Comfortable with _AI systems_ — you’ve played with LLMs, agents, or generative models. - Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents). - Ability to understand model outputs, failure modes, hallucinations, and feedback loops. - Familiarity with how modern AI APIs work (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function is a plus. # **About Mercor** Mercor is at the intersection of labor markets and AI research. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion.
Create a job alert for this search

Remote Customer Success Engineer (India) - AI Trainer ($30000-$45000 per hour) • Macon, Georgia, US

Similar jobs

Earn up to $400 per Day by Playing Games and TakingSurveys

Freecash.comWarner Robins, Georgia, United States
Full-time

Since its launch 6 years ago, over 60MN users have earned and withdrawn over $250MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest-rated op... Show more

 • Promoted

Remote Mortgage Closer High-Energy, Uncapped Earnings

Satori Mortgage (NMLS: 4190)Warner Robins, GA, United States
Remote
Full-time

A prominent mortgage company in Warner Robins is seeking a hardcore closer with exceptional lead-generation skills.The role demands high energy and the ability to work independently.Responsibilitie... Show more

 • Promoted

Epic Ambulatory Analsyt - REMOTE - PERM

Talent GroupsWarner Robins, GA, United States
Remote
Full-time

Title :Epic Ambulatory AnalystLocation :REMOTE BUT must live in Georgia, Texas, CT, NY, FL, VA, WA, MA, NH, RISalary :up to 115KStart :asapRequired :Certified in AmbulatoryAmbulatory Build Experien... Show more

 • Promoted

County Meter Reader

Meter ReaderMonticello, GA
Full-time

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more

 • Promoted

Order Picker

WalmartShady Dale, GA

As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor... Show more

 • Promoted

Sales Manager

Aaron's Fairway Leasing LLCWarner Robins, GA, United States
Full-time

Join a powerful company with empowered associates! Begin your success story here!.Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron'... Show more

 • Promoted

Remote Data Entry Specialist

Maxion CorpWarner Robins, GA, United States
Remote
Full-time +1

Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skil... Show more

 • Promoted

flex driver

AmazonShady Dale, GA
Full-time +1

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and se... Show more

 • Promoted

Branch Manager

Ameris BankMonticello, GA, United States
Full-time

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time.Whether a customer wants to grow their business, buy a home, or feel conf... Show more

 • Promoted

Remote Product Tester - Flexible Studies

BuzzTestersCenterville, GA
Remote
Full-time

Earn up to $400/week, depending on the number and type of studies you complete.Share honest feedback on products and services from independent brands.Assignments include short online surveys (10–20... Show more

 • Promoted

Route-Based Vacancy Check Verifier

FAR InspectionsMonticello, GA, United States
Full-time

Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Jasper County, Georgia and surrounding communitie... Show more

 • Promoted

Sales Manager

MichaelsWarner Robins, GA, United States
Full-time

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.This role oversees front-end and service o... Show more

 • Promoted

Work From Home

Remote JobsMonticello, GA
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

ACE STORE MANAGER

Jones PetroleumMonticello, GA, United States
Full-time

Ace Hardware, operated by Convenience Stores Inc- a subsidiary of Jones Petroleum, is looking for a highly skilled, self-motivated individual looking to assist in our growing Retail Operation.Our T... Show more

 • Promoted

Holiday Advisor (Remote)

AWTBShady Dale, GA, United States
Remote
Full-time

About the Role :Take on the role of Holiday Advisor, guiding clients through the planning of stress-free and memorable holiday experiences.Youll act as a trusted resource for recommendations and ha... Show more

 • Promoted

Work From Home

AmazonShady Dale, GA
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more

 • Promoted

Foreign Language Teacher

Jasper County Charter SystemMonticello, GA, United States
Full-time

FY 26-27Start Date 7/29/2026FOREIGN LANGUAGE TEACHERBASIC FUNCTION/PURPOSEUnder general supervision, teaches in the field of certification and assists in other school programs as assigned.A teacher... Show more

 • Promoted

Consumer Insights Analyst

Earn HausShady Dale, Georgia, United States
Part-time

We're currently seeking motivated individuals to participate in online surveys and paid gaming opportunities for well-known national brands.If you're looking for a flexible way to earn extra cash f... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USMonticello, Georgia
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USWarner Robins, Georgia
Remote
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more