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Kaiser Permanente
Vice President, Hospital OperationsKaiser Permanente • Oakland, CA, Flexible, Regular, Full-time, Day shift, 40 hours
Vice President, Hospital Operations

Vice President, Hospital Operations

Kaiser Permanente • Oakland, CA, Flexible, Regular, Full-time, Day shift, 40 hours
4 days ago
Job type
  • Full-time
Job description

Job Summary:
The VP (Vice President) , Hospital Operations Strategy & Performance serves as a senior enterprise and operational leader responsible for advancing systemwide hospital performance strategy while ensuring execution at the medical center and regional level.
This role integrates:
*Enterprise strategy leadership (e.g., Hospital Operations, value-based performance, regulatory readiness), and
*Operational execution (e.g., hospital throughput, quality, workforce, and cost performance)
The leader acts as a critical connector across Hospital Operations, Health Plan, and Permanente Medical Groups, translating policy, payment models, and strategic priorities into measurable operational outcomes across hospitals.
Accountable for both:
*Designing systemwide strategies, and
*Driving operational performance through influence and (where applicable) direct hospital accountability,
this role ensures quality, affordability, access, and regulatory performance improve in a measurable, sustainable way.

Essential Responsibilities:

  • Enterprise Hospital Strategy
  • Define and advance the national hospital operations strategy
  • Translate enterprise priorities into clear expectations for hospital performance and operations
  • Align strategy across Hospital Operations, Medical Groups, and Health Plan partners
  • Ensure strategy is grounded in scalability, standardization, and measurable outcomes
  • Operational Alignment and Performance
  • Works in partnership with hospital operations, finance, quality, and care delivery leaders to improve hospital operations performance across quality, utilization, access, and cost.
  • Identifies opportunities to standardize and scale best practices that improve Hospital operations, quality metrics, and member experience.
  • Supports hospitals in preparing for and responding to CMS audits, surveys, and regulatory oversight
  • Establishes enterprise-level monitoring and reporting mechanisms to track hospital operational performance and readiness.
  • Communication and Relationship Management
  • Builds trusted relationships with senior leaders across Hospital Operations, Health Plan, Permanente Medical Groups, Finance, Quality, Compliance, and IT.
  • Represents Hospital Operations in hospital-related governance forums, strategy discussions, and cross-enterprise workgroups.
  • Provides executive-level communication, presentations, and analysis to support informed decision-making by senior leadership.
  • Facilitates alignment and shared accountability across regions and medical centers through structured governance and influence.
  • Leadership and Change Management
  • Leads complex, cross-functional initiatives requiring coordination across multiple entities without direct authority.
  • Acts as a change agent to support hospitals and regions
  • Promotes a culture of continuous improvement, accountability, and data-driven decision-making.
  • Ensures that operational, clinical, and financial perspectives are integrated into Hospital strategy and execution.
  • Hospital Operations Performance
  • Drive improvement in key operational domains
  • Throughput and length of stay
  • Capacity management and access
  • Quality and patient safety
  • Workforce performance and productivity
  • Joint Operating Committees: structure, partnerships, best practices
  • Partner with market COOs to ensure consistent execution and accountability
  • Identify and address systemwide performance gaps

Basic Qualifications:Experience

  • Minimum ten (10) years of progressive leadership experience in healthcare operations, strategy, government programs, or hospital operations.
  • Minimum eight (8) years of experience.

Education

  • Bachelors Degree required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Experience leading complex, enterprise-level initiatives across hospitals, health plans, and physician organizations.
  • Strong executive communication, analytical, and change leadership skills.

Preferred Qualifications:

  • Masters degree (Health Administration, Public Health, Business, Policy, or related field) preferred.
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Vice President, Hospital Operations • Oakland, CA, Flexible, Regular, Full-time, Day shift, 40 hours

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