- Full-time
Senior Product Analyst
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven.
Fivetran and dbt Labs are now one company. Together we build the data movement and transformation tools that data teams around the world rely on. Our Analytics team runs on those same tools every day, so you'll work on a modern data stack and help set best practices for the industry. As a Senior Product Analyst, you'll help product leaders understand how customers adopt, use, and stay with our core Fivetran data movement and dbt platform products as well as new product releases spanning AI, BI, and compute. You'll be a "full-stack" analyst. You'll build the data models, define the metrics, create the dashboards, run the analysis, and turn it all into recommendations that shape what we build next. AI is part of how we work. We expect analysts to use AI tools thoughtfully to accelerate analysis and increase efficiency, while applying their own judgment and validating the results. This is a full-time, flexible hybrid position based in Oakland, CA. Our hybrid work model offers remote flexibility and in-person collaboration; there is no fixed number of required office days, and we encourage teams to meet in person regularly.
Why This Role Is Exciting
- Two product portfolios just came together. Many questions about how customers use Fivetran and dbt together have never been asked. You'll be one of the first people to answer them.
- Your work drives leadership decisions. You'll focus on adoption, engagement, and retention, the metrics product leaders use to decide where to invest.
- You own the work end to end, from raw data to the decision it informs.
- You'll analyze products built for people like you. Our customers are data teams.
Technologies You'll Use
- SQL (BigQuery / Snowflake)
- dbt / dbt State
- Looker / LookML / Omni
- Hex / Sigma / Google Sheets
- Claude Code / Codex
What You'll Do
- Partner with product managers and product line leaders to understand problems and potential solutions with data. Deliver regular analysis and insight on product adoption, engagement, and retention.
- Proactively investigate trends in user behavior and product usage. Find issues and growth opportunities before anyone asks, and use them to shape product and growth strategy.
- Define, measure, and monitor the KPIs that show whether our products are healthy and whether the company is on track.
- Size the potential impact of new product initiatives and recommend how to prioritize them.
- Analyze product launches and experiments, and recommend what to do next.
- Find and reduce friction in the funnels users go through to sign up, activate, and adopt our products.
- Tackle questions where product data meets broader business data, such as revenue, sales, and support.
- Build and maintain the data models, metrics, and dashboards behind your work.
- Help new hires, colleagues, and partners understand our data and use it well, so data-informed decisions become the norm.
Skills We're Looking For
- 5+ years in analytics, mostly in product analytics, ideally at a high-growth B2B or SaaS company.
- Advanced SQL. You can turn messy, raw data into clean, trustworthy datasets, and write, debug, and explain SQL yourself.
- Comfort using AI tools in analytics workflows to explore data, draft or improve SQL, automate repetitive work, and synthesize findings. You can evaluate and validate AI-generated output.
- Hands-on experience building data models, ideally with dbt, creating dashboards in a BI tool such as Looker, Omni, or Tableau, and performing funnel, cohort, and segmentation analysis.
- A track record of using analysis to drive product or business decisions, not just report on them. You can take an open-ended question with little direction and turn it into a clear analysis and recommendation.
- Strong attention to detail and prioritization. Clear written and verbal communication, including the ability to explain findings to executives and technical tradeoffs to engineers.
- Experience influencing cross-functional, distributed teams, both asynchronously and in real time.
Bonus Skills
- Experience designing and analyzing experiments (A/B/n tests), including test design, sample size, significance, and turning results into launch decisions.
- Deep knowledge of the SaaS customer lifecycle and business metrics, such as ARR (annual recurring revenue), retention, and expansion.
- Experience defining product events and helping teams self-serve in product analytics tools like Amplitude, Mixpanel, or Heap.
- Experience developing and scaling a large dbt project.
- Python or R for analysis.
Oakland Pay Range $156,082 $195,102.50 USD
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
* May vary by country and worker type - please reach out to your recruiter for more information