LN Venues, Premium Sales and Service Coordinator - Hayden Homes Amphitheater (Bend, OR)

THE JOB

Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

WHAT THIS ROLE WILL DO

· Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).

· Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service

· Oversee and maintain accounts receivable

· Assist in maintenance of client relationships

· Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service

· Manage client tickets using Archtics

· Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)

· Coordination of on-site premium experiences program responsibilities and client services for concert events

· Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)

· Conducts cold calls and prospecting for new clients

· Assists in implementing marketing strategies with Director of Premium Sales and Service

· Performs other duties as assigned by management

· Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator

WHAT THIS PERSON WILL BRING

· Associates degree required; Bachelor’s degree preferred

· Strong communication skills

· High energy

· Excellent customer service skills

· Ability to multi-task and problem solve

· Creativity

· Highly organized

· Ability to work in a team setting

· Ability to anticipate needs of VIP clientele

· Commitment to excellence

· Minimum 1-2 years of relative business experience

· Social media savvy a plus

· Some experience in hospitality and/or entertainment preferred

· Computer proficiency: Excel, Word, Power Point

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match