REQUIRED SKILLS: (10+ Years; Need All)
NICE TO HAVE SKILLS:
INTERVIEW PROCESS:
DESCRIPTION OF ROLE:
Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at the organization. The role serves as an expert resource, relying on extensive experience and judgment to plan and accomplish goals.
Essential duties include providing expert-level technical assistance in support and preparation of desktop-supported applications and hardware. This requires extensive knowledge and experience with desktop technology, including desktop operating systems, desktop applications, desktop hardware, laptop systems, printer support, Android devices, iOS devices, and other supported wireless devices and peripherals. The role receives escalated support issues from the help desk.
The position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, and maintaining a high level of professionalism when interacting with staff, including executive leadership. Responsibilities also include creating and implementing IT policies, procedures, standards, and guidelines, as well as maintaining familiarity with a broad range of IT concepts, practices, and technologies. The position may lead and direct the work of others.
This role will perform advanced desktop support including operating system and application patching and troubleshooting. The successful candidate must demonstrate strong technical troubleshooting ability and exceptional attention to detail.
The position requires providing in-person support to staff located at the Hill Farms State Office Building in Madison, Wisconsin.
Other notables:
Computer Support • Madison, WI, USA
A leading healthcare tech company is seeking a System Support Analyst II to provide advanced technical assistance for medical imaging applications.The ideal candidate will analyze complex issues, d... Show more
Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more
Shining Light Baby is seeking qualified women to become gestational carriers and help intended parents grow their families.As a gestational carrier, you would carry a pregnancy created through IVF ... Show more
Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be available to be on-site.National architectural firm with multiple offices across the United States.Colla... Show more
TEKsystems is hiring a Mac Support Analyst in Madison, Wisconsin.The role involves troubleshooting and resolving Apple hardware, software, and network issues.Key responsibilities include installing... Show more
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more
Job description: JOB DESCRIPTION: Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will in... Show more
Office Administration Work - Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity.Thi... Show more
Customer Success Specialist Technical/Sales Growth Track.Director of Customer Success and Marketing.Hybrid (Evansville-based; approximately 50% remote after onboarding and training).Baker Water Sy... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area.This person will troubleshoot and resolve Apple hardware, software, and network issues throughout the compa... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
Inside Sales Support Specialist.First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years.Guided by our Employee Value Proposition, Where Tradition Meet... Show more
Job Title: Aviation Electronics, Electrical & Computer Systems Technician (AE/AT).Category / Component: Enlisted • Active.Aviation Electronics, Electrical and Computer Systems Technicians keep Nav... Show more
Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require .... Show more
Looking for a meaningful way to earn significant income while doing something truly impactful?.Surrogacy with Roots offers one of the most supported and well-compensated journeys available.Base com... Show more
