The Medical Assistant supports clinical and administrative operations of the Home Health Agency by assisting nurses, therapists, and physicians while ensuring quality patient care, regulatory compliance, and accurate documentation. This role requires professionalism, organization, and strong communication skills in both English and Spanish.
Key Responsibilities
Clinical Support:
Assist RNs, LPNs, and therapists with patient coordination
Take and record vital signs when permitted
Prepare patients for skilled visits and procedures
Perform basic clinical tasks within Florida scope of practice
Maintain infection control and safety standards
Ensure medical supplies are stocked and organized
Support patient education as directed by clinical staff
Administrative Duties
Schedule patient visits and coordinate clinician calendars
Verify insurance, authorizations, and eligibility (Medicare / Medicaid / Managed Care)
Maintain accurate Electronic Medical Records (EMR)
Assist with intake, consents, and patient documentation
Communicate with physicians’ offices for orders and signatures
Handle phone calls professionally with patients, families, and providers
Support compliance with HIPAA, AHCA, and Medicare guidelines
Qualifications:
High School Diploma or GED (required)
Graduate of an accredited Medical Assistant program (preferred)
Medical Assistant Certification (CMA or RMA preferred)
Bilingual: English & Spanish (required or strongly preferred)
Knowledge of Medicare, Medicaid, and home health processes (preferred)
Experience with EMR systems
Skills & Competencies:
Excellent communication and customer service skills
Strong attention to detail and documentation accuracy
Ability to multitask in a fast-paced environment
Professional, compassionate, and patient-focused
Understanding of HIPAA and patient confidentiality
Team-oriented with strong organizational skills
Compliance & Physical Requirements:
Must follow all AHCA, Medicare, and agency compliance policies
Ability to stand, walk, and assist patients as needed
Background screening and drug test as required by Florida law
Medical Assistant (Home Health Agency) • Hialeah, FL
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