Job Description
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.
You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.
This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.
What you’ll bring to the team
Trek Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer.
Service Manager • Allen, Texas
Senior Personal Lines Client Service Manager.At Gallagher, we're united by a commitment to one another's growth and the pursuit of shared goals.We're looking for a Senior Personal Lines Client Serv... Show more
DataBanks managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve technology performa... Show more
NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers.We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or ou... Show more
At Intuit, we empower consumers and businesses by providing them with powerful financial tools.Our Global Business Solutions Group includes industry-leading product solutions such as Intuit Enterpr... Show more
Who we are :Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems.The Access TeleCare technology platform, Telemed IQ, enables li... Show more
Staff and Direct Sales Team providing leadership towards the achievement of maximum profitability and growth in line with company vision and values.Focus on key results in areas including; exceptio... Show more
Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts.The primary responsibility is to coach and develop the Team of independent contra... Show more
Job DetailsExperiencedIrving TXFully RemoteFull TimeBachelors Degree$115000.Salary / year40%DayInsuranceClient Service ManagerPOSITION SUMMARY :The Client Service Manager plays a pivotal role in ad... Show more
Transwest Mobile Fleet Solutions.Transwest Mobile Fleet Solutions is hiring a field-based sales professional focused on buildinglong-term fleet partnerships through recurring maintenance and repair... Show more
A financial services firm in Dallas is seeking a Senior Special Assets Manager to manage distressed commercial real estate loans and collaborate on larger assets.The role requires strong analytical... Show more
BENEFITS Pay:$85,000 - $100,000 a year- based on experience Medical, Dental, and Vision health insurance elections Voluntary STD, Life, hospital, identity theft, and Accident coverage 401K Basic Li... Show more
Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ... Show more
Client Service Manager Associate In Securities Services.Morgan (JPM), we are committed to delivering exceptional client service.As a Client Service Manager Associate in Securities Services, you w... Show more
Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is adept at collaborating across internal t... Show more
We are seeking a proactive, results-driven Service Desk Manager to lead and elevate our service desk operation.This is an ideal opportunity for a strong leader who thrives in a fast-paced MSP envir... Show more
ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and reques... Show more
Job Opportunity At EisnerAmper.We look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next st... Show more
Our client's Transaction Services Practice has provided more than $60 billion worth of successful due diligence services for many well-known global companies, private equity firms, and lenders.Our ... Show more
