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BETSOL
Program ManagerBETSOL • Denver
Program Manager

Program Manager

BETSOL • Denver
30+ days ago
Job type
  • Full-time
Job description

Description

Program Manager

BETSOL is looking for energetic Program Manager to join our team. This position will be responsible for successful initiation and management of strategic and improvement initiatives and large ongoing programs. These on-going programs will involve multiple projects along with operational components and require coordination with other programs.

This is a hands-on position requiring solid technical skills, as well as excellent interpersonal and communication skills.

Position is located in Englewood, CO

Essential Job Functions

  • Create and manage overall program plan across multiple Agile teams (Scaled Agile) preferably using JIRA.
  • Coordinate across teams to drive outcomes and report progress.
  • Lead key initiatives, such as Reliability Improvement, Feature Development that spans multiple teams.
  • Support the establishment of SRE practice across multiple teams, in conjunction with the Domain SRE lead. Provide regular updates and ensure progress as per commitment.
  • Be the contact point in Denver for Test Automation Device Farm administration (logistics, procurement) and liaise with engineering teams in American Fork (Utah), Foster City (California), and Bangalore (India).
  • Operate under tight timeline, across time zones and teams in multiple geographical locations.
  • Manage dependencies, risks and issues in the delivery using JIRA. Produce proactive mitigation plan and act upon it.
  • Develop stakeholders’ map and playbook - defining the interest, governance needs, and communication across them
  • Lead with data – leverage QoS dashboards, Ops dashboards, program management tools (JIRA, Kanban board, wiki) for daily work.
  • Manage stakeholder communications.

Responsibilities

  • Establish and direct program governance, including charters for governing bodies, roles and responsibilities and escalation mechanisms.
  • Track and communicate program and project performance, risks, impacts and mitigation measures; escalate as required.
  • Ensure projects are completed on time and within budget.
  • Ensure all processes comply with enterprise standards and procedures.

Required Skills and Knowledge

  • Minimum five (5) years of program/project management experience, leading small and large projects to completion on time, within budget and with originally planned scope.
  • Excellent knowledge of JIRA with at least 2 years of working experience
  • Excellent knowledge of Agile and Scrum with at least years of working experience
  • Bachelor's degree in business, public administration, health administration, information technology or related field.
  • Familiarity with Change management and Change order process
  • Experience with defect/issue tracking and resolution process
  • Experience in creating and executing a program road map

Additional Requirements

  • Excellent communication skills, oral and written, formal and informal, prose and presentation style, to wide-ranging audiences.
  • Demonstrated ability to organize and disambiguate complicated and chaotic scenarios. Critical thinking and root-cause problem solving skills.
  • Ability to simplify and summarize complex topics for non-technical audiences.
  • Ability to analyze complex problems quickly; prioritize responsibilities; attention to detail.
  • Strong project management skills.
  • Strong conflict resolution ability.
  • Ability to work cross-functionally and lead teams without direct-reporting authority.
  • Ability to move quickly in a dynamic and fast-moving environment.
  • Familiarity with program or sector-specific concepts, practices, and procedures.

Preferred Skills

  • Master's degree in business, public administration, health administration, information technology or related field.
  • Program Management Certification is preferred by date of hire/transfer.
  • Demonstrated use of Lean/Six Sigma methods and practices; systems thinking expertise; group facilitation and consultative skills.
  • Familiarity with video streaming applications
  • Familiarity with Cloud Technologies



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Program Manager • Denver

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